Reviews voor Dutch Expat Shop

Ordering was good, delivered I believe on time, package made it from over seas to its destination in the states only to be dropped on the ground by the fedex driver(six bottles broken) and then tell the concierge looks like something broke, did not see it happen but when I opened the package, the styrofoam for the bottom was completely separated from the rest of the package(have pictures)and the card board box was just starting to get wet. So other than fedex screw up five stars.

Eerst twee keer geannuleerd en daarna Meer dan 3 weken niet afgehandeld. Ik Vind het betaalstation niet prettig en betaal liever rechtstreeks aab Dutch Expat Shop

I ordered the parcel from The Netherlands to Bulgaria. I received regularly mails about my parcel and it was delivered in very good condition.

Couldn't find Ruby Leffe anywhere, so pleased to find it here

Easy to order, clear shipping costs and quick delivery. I will be ordering from them again!

Zeer goede, noem het excellente ervaring. Alles netjes op tijd, duidelijke communicatie en alles prima verpakt. Dus TOP!

Veel keus, lekker zoeken. Ondanks de ietwat trage Zwitserse tol beamten komt het vlot aan. Altijd erg goed verpakt, en alles is goede kwaliteit. Prijzen zijn over het algemeen redelijk.

Ordered but shipped 6 days later, too late for what I wanted it for. Emailed no communication, won't order again.

Excellent chouce of products. Very good prices and fast delivery. Kept informed from the time my order was placed until delivery.

Took way too long to receive order and the box with S letters we ordered consisted of Roman numbers! Not what the kids expected.

Ordered some Christmas beers and got them shipped to Canada, delivery was fast and efficient, items were well packaged and arrived with no damage, will order from again in the future, highly recommended

The delivery took about a month longer than what the email said. I sent the company an email asking why I wasn’t receiving any updated on the shipping and they replied after a couple of days saying the item wasn’t in stock. This is all fine, but it would’ve been nice to know the item wasn’t in stock and the delivery date wasn’t an accurate representation, as my order was a surprise bday gift to my friend in the UK. So the package arrived way too late, but from the time the item was back in stock to the actual delivery date things went fairly quickly and smoothly. The customer service was also friendly and offered an informative answer so overall I’m happy. :)

all was perfect

Fine-shame about the unnecessary plastic bags And when I complained, I was told you'd always done it, which is either ill informed or just ridiculous, as it didn't used to be the case

De tijd tussen de bestelling en de levering is vrij lang. Het is vervelend de bestelling niet kunnen na te trekken. Deze service is niet echt goed. De verpakking is ook niet echt goed, één van de hagelslag pakjes is kapot aangekomen.

Het pakket kwam nog nét op tijd, op 1 december 's morgens, aan. De reden van de vertraging (de bestelling was al één maand eerder geplaatst en betaald), dat enkele zaken niet te krijgen waren en de firma eigenlijk te lang wachtte. Na mijn opmerking dat het toch wel echt tijd voor verzending wer, is het pakket inderdaad 's anderendaags verzonden (28 november) en een paar dagen later aangekomen.

erg positief

My order was related due to a order surge, upon contacting customer support they took prompt action and I got the delivery just in time on the day of my planned event. Thanks!

fijne service

Despite the end of the year and numerous parcel shipments, the product was delivered quickly in a sturdy cardboard box with extra protection. I am very satisfied and will purchase more products in the future.

Ordered 11/20. FedEx says order got to Belgium 11/29. It’s 12/10 and no update. Wrote Dutch expat shop and no reply.

I had a great experience - goods ordered are delicious and the delivery was a bit tricky as I was away but excellent help from the Dutch Expat Shop without even asking for it

Once a year, we travel to French St. Martin, and while there rent an apartment or villa. Always look forward to shopping in the local French food market! In addition to morning chocolate croissants from the nearby bakery, I've always purchased Nestle Fitness cereal au chocolat, and often wish I could purchase and enjoy it at home in the US. Thanks to you, I now have it!

I ordered 3 tins of hipp formula stage 1 (0-6 months) but have instead received 3 tins of the junior/toddler formula which I do not need. I’ve emailed the company through their website and separately through my email and they have not responded to either. I need the stage one formula for my baby. Please let me know when I can expect to receive it. Thank you.

Very good communication with the Dutch expat customer care and straight forward website to use to order.