Reviews voor Dutch Expat Shop

A wide selection of products at reasonable prices. Shipping costs are unreasonably high for small purchases.

I made my purchase, excited to finally get products I truly value and can't find in my country, but from the moment I paid for the order, everything went from bad to worse. The estimated delivery time was longer than expected. I don't understand why the items took so long to arrive. Once they arrived, FedEx wants to charge me customs duties, which were supposed to be included in the shipping cost that Dutch Expats is charging me. I've been trying to contact them for over four days, and no one is responding. Their customer service is awful, and I'm sorry to feel so scammed when I would have loved to say that Dutch Expats were fantastic and recommend them.

The delivery was quick and I love the ontbijtkoek as it reminds me of my country. Hagelslag next

The product was exactly as I remembered it. Thank you .

I ordered some cheese, HAK-vegetables and some soups by UNOX. Packing and shipping were excellent, merchandise was delicious and top quality. I will order more in future ! Thanks for bringing us a Merry Christmas

My package is stuck in customs. It seems the proper forms were not filled out by the shipper. I am not getting a response to my emails except to fill out this survey. I’m very disappointed. I ordered my package 1 month ago and I don’t have it

Al een paar dagen op zoek naar mijn bestelling, maar die is nergens te vinden. Ik denk dat het bedrijf waar jullie nu meer werken, DPD, niet erg transparant werkt. De mislukte bezorgpoging is een farce want wij weren de hele dag thuis en er is dus niemand langs geweest. Ook niet een briefje of belletje zodat je weet waar het is. Dus NEE ik ben momenteel zeker geen tevreden klant en dat was ik wel.

The package appears to have come to UK but now have no further details.

Top bad French languague is not available on your website

Te moeilijk, geen info/ lengte van levering

Dutch expat shop succeeded in sending me the cereal I've been looking for for decades! Shipping took a little longer than expected, so be sure to order well in advance of when you need your product. Thanks so much!

My English is very poor, so I can't write anything here. I'm sorry. But I was very satisfied with everything.

My order didn't arrive within the estimated time, but I can understand that was largely due to the busy holiday season. What I don't understand is why my order was packed with nothing but two chunks of stiff Styrofoam with my order sandwiched between them as protection inside the package. Many of the stroopwafels I ordered were broken with one bag even being torn open. At least one of my Cassis soda cans burst in transit, The only saving grace was that at least the cans were wrapped in enough plastic wrap that at least my entire order wasn't drenched in soda. Even the plastic containers holding the kokosbrood I ordered were cracked from the travel. I hope this company looks into some investing for some better packing methods or materials when shipping potentially fragile goods in the future. I'm happy that my order arrived before Christmas and that the majority was salvageable, but I will likely not be using this company again.

Good shop, fast shipping.

Has always worked perfect, this time some delay due to unforeseen circumstances, but the the company kept me informed.

alle Produkten zijn goed aan gekommen ook was de Bestellung kompleet!!!!!., MAAR veel en veel te duur, het is me dat dan ook niet Meer waard ik betaalde 285 Euro voor te weinig Produkten.

Brilliant delivery and very well packed ok maybe a bit late but I’m happy with the service. Thanks

Besteld in Oktober voor advent en Sinterklaas. Een maand later nog steeds niks gehoord, geschreven en toen bleek de order gecanceled te zijn zonder dat het was doorgegeven. De kosten waren uiteraard wel afgeboekt. Nadat de order weer opgestart was, bleek een deel ondertussen uitverkocht te zijn en nadat het weer eeuwig duurde tot een volgende email, kwam er ineens een half uur later een bevestiging dat de bestelling verstuurd was. Uiteindelijk is ie dus binnengekomen, maar de adventskalender na de tweede advent openen en de pepernoten en chocoladeletters een week na Sinterklaas is toch teleurstellend!

Goed assortiment en verpakt. Hellas verzonden met DPD ipv DHL. Het pakket kwam te laat aan en stond meerdere dagen in lokaal depot van DPD

Had the coffee I wanted which is rather hard to find in the USA. Shipping was rather slow (sat in one location in Belgium for 7 days before moving again). Site was easy to navigate and place order. Overall, very satisfied with their performance, less so with their selection of shipping services.

Nice

Excellent.

Er werden andere producten gestuurd dan op de website staan (die ik dus had besteld), een potje lekte enigszins en na mijn melding van de verkeerde zending moest ik een week wachten op de reactie. Na toesturen van foto nog steeds geen afhandeling van het probleem.

have been ordering goods from Dutch Expat for many years, usually about 3 or 4 times a year, and expect to continue for many more years

Waardeloos bedrijf, kerstpakketten voor personeel besteld op 4 december, welke vandaag de laatste werkdag hebben.Verwachte levering 23 december. Vanaf 6 december dagelijks mails gestuurd en geprobeerd te bellen wanneer bestelling binnen komt. Geen reactie, ook niet op chat functie of antwoord apparaat. Zou hier niet kopen onbetrouwbaar bedrijf. Komen afspraken niet na !!!!