Bewertungen für Sailcenter

Hi Roberto, Thank you for your review. I actually tried to call you today to personally apologise and explain the situation. The refund for the gloves we sent incorrectly was processed immediately, as this was our mistake. While we work with a double-check system to prevent errors, unfortunately mistakes can still happen from time to time. This order was processed during a period in which we were training a new team member, although of course that does not excuse the error. The trousers, however, were returned and received by us at a later date and were therefore handled separately as a standard return. This refund was processed within our published return processing time of 7–14 days. We understand that waiting for a refund can be frustrating and apologise for the inconvenience. As a small team, we do our best to process returns as quickly as possible while maintaining the level of service our customers expect from us. We appreciate your feedback and thank you for your order. Best regards, Jelien

Bedankt! Mooi om te horen dat we konden bijdragen aan het refitproject van jullie RS Feva-vloot. Veel plezier op het water met de vernieuwde boten!

Merci Sophie ! Simple et parfait — nous adorons ça 😊

Woohoo thank you Evan!

Appreciate it, Javier! Hope the new RS Feva cover keeps your boat looking great for years to come!

Thanks Raivo! "Almost same day" is about the best compliment a webshop can get :)

Thanks! Always nice to hear sailors in Latvia are finding us too!

Cheers Kajsa-Lotta! Helpful staff and quick processing make a great combo :)

Fijn Marco! Ik zie inderdaad dat de bestelling op 29 april is verstuurd en op 1 mei is geleverd. Meestal is het binnen Nederland via PostNL: vandaag verstuurd, morgen in huis 😊 Maar, rond feestdagen zoals Koningsdag loopt er helaas soms wat vertraging op bij de bezorgdiensten. Fijn in ieder geval dat je ook zag dat het niet aan ons lag 😉 Dank voor je bestelling en hopelijk tot de volgende keer!

Super om te horen Stefan! Tot de volgende keer!

Appreciate the kind words, Cheryl — reviews like this mean a lot to our team!!

Thanks so much! We’ll keep doing our best ⛵

Danke Sebastian! Freundlich und unkompliziert — genau so soll es sein 😊

Cheers Iacopo! Hope the new sail brings you plenty of great sessions on the water.

Thanks for the continued trust, Ivan! Happy everything keeps arriving nice and quickly.

Appreciate the honest feedback, Simon! Happy to hear the sail and delivery still worked out well for you.

Merci beaucoup Philippe ! Heureux que tout se soit déroulé parfaitement.

Thanks Blanche! Problems can happen — glad we could help.

Bedankt! Blij dat alles snel en soepel verliep. We werken ondertussen verder aan het verbeteren van de website 😊

Thanks Magnus! Fast and easy — sounds perfect to us 😄

Amazing feedback — and pretty cool that our buoyancy bags made it all the way to Japan! Thanks for the trust and see you next time!

Thanks for the continued trust! We’ll keep doing our best on both service and pricing!!

Thank you Frank! Good luck with you gelcoat repair!!