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9.7
133 reviews in the last 12 months
96% recommends your company

Reviews for Sailcenter

  • Total score 9.2
  • Total number of reviews 2,085
  • Recommendations 97%
  • Page views 53,389

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10

Fast and smooth shipping.

I purchased three sets of buoyancy bags. They were more affordable than other brands, but the quality is excellent. The colors are beautiful, and the kids are very happy with them. I will definitely come back here for more supplies in the future.

  • Would you recommend us? Yes
Tomohiro , Fujisawa

Response from the business owner

Amazing feedback — and pretty cool that our buoyancy bags made it all the way to Japan! Thanks for the trust and see you next time!

8

very good bussines, everythink is alvays ok. Sometimes expensive

very good bussines, everythink is alvays ok. Sometimes expensive

  • Would you recommend us? Yes
Sonja , Nürnberg

Response from the business owner

Thanks for the continued trust! We’ll keep doing our best on both service and pricing!!

10

Everything ok.

Fast delivering

  • Would you recommend us? Yes
Frank , Kiel

Response from the business owner

Thank you Frank! Good luck with you gelcoat repair!!

10

Altijd goed contact en hulp

Ze helpen je goed met advies of problemen aan je boot.

  • Would you recommend us? Yes
Maarten , Gouda

Response from the business owner

Dankjewel Maarten! Hopelijk geniet je van het mooie weer met je Vago!

9

Fast delivery!

Next day I had the parts I needed.

  • Would you recommend us? Yes
Jord , Amsterdam

Response from the business owner

Yay!! Thank you Jord!

10

Sailcenter Tell Tales Dacron sticker don`t stick

I ordered Sailcenter tell tales, but they are of inferior quality and the stickers cannot be removed, making the adhesive surface unusable. I also ordered Windesign tiller ext 20 mm carbon doppio 120 cm and a tiller in 80 cm was delivered. I had to send the Tiller back which cost me an extra €19.80, hopefully Salecenter won't burden me with additional shipping costs. For your Information Order Nr: E-10000037536

  • Würden Sie uns weiterempfehlen? Ja
Roman , St. Michael

Response from the business owner

Hi Roman, Thank you for your review — I’m sorry to hear about your experience. I’ve immediately sent you an email to resolve this directly. In short, we will send you the correct 120 cm tiller extension and refund the return shipping costs you incurred. We will also include a new set of tell tales. To help with the application, I’ve made a short video showing exactly how to remove the sticker from the sheet and apply it correctly. Within our webshop, we apply a four-eyes principle, meaning every order is double-checked before shipment. This process works very reliably, but unfortunately in this case something still slipped through — our apologies for that. We take this feedback seriously and are already using it to improve our processes. Our customer support team is always here to help quickly, so please feel free to reach out to us directly anytime. Kind regards, Jelien – Sailcenter

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Original review

1

Sailcenter Tell Tales Dacron sticker don`t stick

I ordered Sailcenter tell tales, but they are of inferior quality and the stickers cannot be removed, making the adhesive surface unusable. I also ordered Windesign tiller ext 20 mm carbon doppio 120 cm and a tiller in 80 cm was delivered. I had to send the Tiller back which cost me an extra €19.80, hopefully Salecenter won't burden me with additional shipping costs. For your Information Order Nr: E-10000037536

  • Würden Sie uns weiterempfehlen? Nein
Roman , St. Michael

Response from the business owner

Hi Roman, Thank you for your review — I’m sorry to hear about your experience. I’ve immediately sent you an email to resolve this directly. In short, we will send you the correct 120 cm tiller extension and refund the return shipping costs you incurred. We will also include a new set of tell tales. To help with the application, I’ve made a short video showing exactly how to remove the sticker from the sheet and apply it correctly. Within our webshop, we apply a four-eyes principle, meaning every order is double-checked before shipment. This process works very reliably, but unfortunately in this case something still slipped through — our apologies for that. We take this feedback seriously and are already using it to improve our processes. Our customer support team is always here to help quickly, so please feel free to reach out to us directly anytime. Kind regards, Jelien – Sailcenter

9

The products were delivered promptly

The items were in stock and were delivered quickly

  • Would you recommend us? Yes
Ralf , Cologne

Response from the business owner

Thanks Ralf! In stock and on the way fast — exactly how it should be 👍

10

Easy to deal with.

.....

  • Would you recommend us? Yes
Mark Kennedy , Waterford

Response from the business owner

Thanks Mark! That’s exactly what we aim for.

10

Perfect

The staff has been very helpful and sent us our order as soon as possible to received it on time.

  • Would you recommend us? Yes
Hélène , Calais

Response from the business owner

Thanks Hélène! We’re glad we could make it happen in time :)

10

Very smooth, helpful and efficient.

I sincerely appreciate the assistance to organize the shipment ahead of time to the hotel my son was going to be staying in Murcia, Spain, for the ILCA 4 European Championships.

  • Would you recommend us? Yes
Claudio , Hong Kong

Response from the business owner

Thanks Claudio—glad we could get everything lined up for Murcia. Hope your son had a great championship!

10

Everything was fine

Good description, good handling of all processes, good quality product

  • Would you recommend us? Yes
Karen , Berlin

Response from the business owner

Nice, thanks! That’s exactly how it should be :)

10

Everything as expected

Good price of products, good packaging, delivery, tracking and communications. Super.

  • Would you recommend us? Yes
Andrea , Monfalcone Italy

Response from the business owner

Thanks! “Super” says it all 🙌 :)

10

All OK!

Fast!

  • Would you recommend us? Yes
Maciej , Berlin

Response from the business owner

Nice! Thank you :)

10

Altijd snel, goed verpakt en correct geleverd.

Alles is goed te vinden op de site.

  • Would you recommend us? Yes
Yvonne , Haren

Response from the business owner

Dat is mooi Yvonne! We zijn nog steeds elke dag bezig om de website te verbeteren, maar fijn om te horen dat hij al goed werkt. :)

10

perfect customer service, resolved delivery conflict with swiftly

perfect customer service, resolved delivery conflict with swiftly

  • Would you recommend us? Yes
Eva , Munich

Response from the business owner

Thanks for your kind words!

10

Very fast and simple ordering and delivery process

The Sailcenter has a very handy website to order things and the delivery process is very quick.

  • Would you recommend us? Yes
Bart , Mechelen

Response from the business owner

Thanks so much for the 10! We’re improving the website every day—great to hear it’s already working well for you. :)

10

Perfect

All perfect

  • Would you recommend us? Yes
Jean-No%C3%ABl , Castanet

Response from the business owner

Woohoo thank you so much!

10

Good attention

Good comunication and fast shipment

  • Would you recommend us? Yes
Iker , Spain

Response from the business owner

Yesss that's what we strive for. Thank you!!

10

Super Leistung

Sehr gute Kommunikation und Zuverlässigkeit. Immer wieder . Macht Freude so einzukaufen.

  • Would you recommend us? Yes
Michaela , Spiesen-Elversberg

Response from the business owner

Vielen Dank! Es macht Freude, diese Bewertung zu lesen!

10

Very professional

Very efficient. A lot ofproducts available

  • Would you recommend us? Yes
Stefano , Livorno

Response from the business owner

Thank you! Great to hear — we’re glad you noticed ;)

10

Petfect

Parfait, très sérieux et rapide

  • Would you recommend us? Yes
Philippe , Puy Sanieres

Response from the business owner

Merci beaucoup ! Un plaisir de lire votre message 😊

10

fast and professional.

I ordered the covers for my Ilca Dhingy and the parcel arrived two Days later. Everything was perfect. Thank You for this excellent performance. ***** Five Stars. Ernst

  • Would you recommend us? Yes
Ernst , Graz

Response from the business owner

Thank you! Glad it arrived so quickly in Austria — we like to keep things fast, even across the mountains 😊 ⭐

8

always good

lekker snel en overzichtelijk

  • Would you recommend us? Yes
Cees , breda

Response from the business owner

Dankjewel Cees!

9

The purchaser does fit thee customer need

The company delivers quality

  • Would you recommend us? Yes
Wouter , Arnhem

Response from the business owner

Thank you for your kind words! Great to hear everything met your expectations 😊 Enjoy your new ILCA, Wouter — we heard Frauke had a great delivery with lots of happy faces!

10

Good service.

The service is good. Their proactive approach to problem-solving and willingness to find a solution is impressive.

  • Would you recommend us? Yes
Niels , Hoorn

Response from the business owner

Thank you very much Niels!!

Company details

16 Marinaweg

Almere 1361 AC

036 540 8895

[email protected]

www.sailcenter.com

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