138 avis au cours des 12 derniers mois

Reviews for

Totaal score

9,2

Totaal aantal beoordelingen

2.096

Beveelt ons aan

97%

Aantal keer bekeken

54.767

Geverifieerde reviews

Top beoordeeld

Review overzicht

Positief sentiment97%

Les clients soulignent systématiquement la rapidité de la livraison et un service réactif. Le processus de commande est simple et fiable, avec un personnel serviable. Beaucoup apprécient la variété des produits et le bon rapport qualité-prix. Globalement, Sailcenter est perçu comme un partenaire fiable pour l’équipement de voile.

Sterke punten

Livraison rapide

Personnel compétent et serviable

Gamme de produits variée

Gebaseerd op 120 reviews

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Kies wat voor jou belangrijk isKlik op een onderwerp en bekijk hoe anderen dit beoordelen

Excellent pricing and service

Please give us the option to choose Carriage by post OR Courier Last shipment lost almost one week in arranging Courier and payment second time for Courier, nearly missed the sailing event.

Beveelt aan

8 July 2026

Mohamed Aneeq

Colombo

Shipping cost

I suggest giving more freight options, i.e. fast delivery and slow at a lower cost

Beveelt aan

7 July 2026

Theodosis

Larnaca

Reactie van Sailcenter

Hi Theodosis,

Thank you for your honest feedback. I completely understand that €59.50 shipping on a €93 order feels expensive. Honestly, we also wish shipping from the Netherlands to an island like Cyprus was cheaper.

For transparency (and I also just sent you an email and included the official invoice from our carrier): our carrier charged us €65.96 for this shipment, while you paid €59.50. This means we covered €6.46 ourselves, and thats even excluding packaging, handling and preparation costs. We certainly do not make money on shipping.

We always look for the most economical carrier available, but in this case there unfortunately was no cheaper option. If a shipping quote ever feels too high, you are of course never obliged to proceed; we can always cancel the order before shipment and refund the products. You are also welcome to arrange your own courier collection from our warehouse.

I hope this clarifies the situation, and thank you again for your feedback.

Best regards,
Jelien

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling

Fijne communicatie!

Heb altijd fijne communicatie met de verkoop afdeling.

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5 July 2026

Tom

Veere

Excelent

Ndn

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5 July 2026

Alessandro

Rio de Janeiro

Professional and customer centred

Edit: Sailcentre have explained that they made a sincere mistake with my order. They have handled the issue very professionally and to my satisfaction. I have since changed my rating. I ordered an ILCA sail and paid extra to have the sail number stuck on. The letters on the sail were switched in position! They sent me replacement letters but it defeats the scope of me paying extra to have them stuck on!

Beveelt aan

3 July 2026

Rachael

St. Julians, Malta

Reactie van Sailcenter

Hi Rachael,

Thank you for taking the time to leave your review. We are sorry that your ILCA sail arrived with MTL applied instead of MLT. We understand how frustrating this is when you specifically chose and paid for the sail number to be applied. We have arranged replacement letters and refunded the application cost, as you should of course not pay for a service when we made a mistake. Our apologies again for the inconvenience.

Best regards,
Jelien

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling

Shopping Costs are 50% higher During Check out

Shopping costs increased by 50% to 8,95 for a Tiny parcel. Company ignored my comment!!

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17 June 2026

Jenny

Herrsching

Reactie van Sailcenter

Dear Jenny,

Thank you for your feedback. We are sorry for the confusion regarding the shipping costs and understand that this felt disappointing.

The €5.95 rate is our standard shipping cost within the Netherlands. For standard parcels to Germany, the shipping cost is €8.95, as listed on our website. We have noticed that the automatic shipping calculation may not always have been displayed correctly and have asked our website developer to investigate this.

Your comment was not intentionally ignored. Our warehouse team shipped the order immediately to avoid any delay, and the issue was reported internally afterwards. As a gesture of goodwill, we have refunded the €3.00 difference to you.

We sincerely apologize for the inconvenience and hope this explanation clarifies the situation.

Regards,
Jelien

Excellent

Execellent services Fast !

Beveelt aan

17 June 2026

giuseppe

Bari

Reactie van Sailcenter

Fast is what we aim for! Thank you and see you next time!

Rapide et efficace

Commande reçue 3 jours après en France

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17 June 2026

Tracy+

Marseille

Reactie van Sailcenter

Yayy!! Thank you for your kind words. We're very happy to hear everything arrived quickly and smoothly. Our warehouse team loves seeing reviews like yours — they put a lot of effort into getting orders packed and shipped as fast as possible.

Enjoy your new sailing gear, and hopefully we'll be sending another package to sunny Marseille again soon!

Perfekt!

Schnelle Lieferung und professionelle Abwicklung. Perfekt! Grüße aus Germany

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16 June 2026

Alex

Berlin

Reactie van Sailcenter

„Perfekt!“ – das ist wohl unser Lieblingswort auf Deutsch!
Viele Grüße aus den Niederlanden ⛵

Ihr Sailcenter-Team

Good service and info

Reliable

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16 June 2026

Frans

Willemstad, Curacao

Reactie van Sailcenter

Hi Frans,

Reliable — we'll happily take that compliment! 😊

Thank you for your review all the way from Curaçao. It's great to hear that you were happy with both our service and communication.

Enjoy your sailing gear, and hopefully we'll be sending another package across the ocean to you soon!

Sehr schnelle Lieferung

Sehr guter und reaktionsschneller Aftersales-Service

Beveelt aan

16 June 2026

Reinhard

Dillingen

Reactie van Sailcenter

Vielen Dank, Reinhard! Schön, dass wir Ihnen schnell weiterhelfen konnten. Und sollte in Ihrem Verein wieder Segelmaterial auf der Wunschliste stehen, sind wir gerne wieder für Sie da.

Großes Sortiment, gute Ware, faire Preise

Freundliche und engagierte Beratung im SAILCENTER Muiderzand, schnelle Lieferung bei online Bestellung. Wir sind glücklich, einen so tollen Fachhandel direkt an unserem Strandkatamaran-Liegeplatz zu haben.

Beveelt aan

15 June 2026

Eckhard

Wilnsdorf

Reactie van Sailcenter

Danke, Eckhard, für diese tolle Bewertung. Einen Fachhandel direkt am Strandkatamaran-Liegeplatz zu haben, klingt nach einer ziemlich perfekten Kombination. Schön, dass Sie unsere Beratung in Muiderzand und die schnelle Lieferung so positiv erlebt haben. Wir freuen uns, Sie bald wieder bei uns zu sehen.

Schnell, zuverlässig, gerne wieder.

Ich brauchte für unsere Laser Bahia ein Ersatzteil. Dieses wurde mir super schnell besorgt. Vielen lieben Dank dafür

Beveelt aan

15 June 2026

Silke

Erkelenz

Reactie van Sailcenter

Vielen Dank, Silke! Schön, dass wir das passende Teil für eure Laser Bahia schnell finden konnten. Viel Spaß auf dem Wasser!

excelent

very good communication and shipping

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14 June 2026

Veronika

Vresina

Reactie van Sailcenter

Thanks a lot, Veronika! Great communication and smooth shipping are exactly what we aim for, so it’s lovely to read that this was your experience with us.

Very good

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10 June 2026

Rotterdam

Reactie van Sailcenter

Thanks PJ! Short review, big smile on our side. Hope to see you back at Sailcenter soon!

Fast delivery

Good communication, website transparency and fast delivery

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10 June 2026

Ivan

Slovakia

Reactie van Sailcenter

Thank you for your lovely review, Ivan! We still think your order was a brilliant one: pink trolley wheels, pink buoyancy bags and a destination in Slovakia. Pretty hard to beat. We’re glad the communication and delivery were just as good as the colour choice. See you next time!

Sent the wrong item but corrected it ASAP

Purchased 4 items. 3 were sent correctly, one was sent in error. Of the 4 original items I returned the one sailcenter sent in error plus another item that was too big in size. The former was refunded immediately and the latter was properly reimbursed after the delay stated in their T&C.

Beveelt aan

10 June 2026

Roberto

Jonquerettes

Reactie van Sailcenter

Hi Roberto,

Thank you for your review. I actually tried to call you today to personally apologise and explain the situation.

The refund for the gloves we sent incorrectly was processed immediately, as this was our mistake. While we work with a double-check system to prevent errors, unfortunately mistakes can still happen from time to time. This order was processed during a period in which we were training a new team member, although of course that does not excuse the error. The trousers, however, were returned and received by us at a later date and were therefore handled separately as a standard return. This refund was processed within our published return processing time of 7–14 days. We understand that waiting for a refund can be frustrating and apologise for the inconvenience.

As a small team, we do our best to process returns as quickly as possible while maintaining the level of service our customers expect from us. We appreciate your feedback and thank you for your order.

Best regards,
Jelien

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling

Erg behulpzaam

RZvGouda heeft haar 8 RS Feva gerefit en geupgrade met een aantal race-packs, Sailcenter heeft hiervoor het grootste deel van de hardware vlot geleverd.

Beveelt aan

6 June 2026

Zeilklussenploeg RZvGouda

Reeuwijk

Reactie van Sailcenter

Bedankt! Mooi om te horen dat we konden bijdragen aan het refitproject van jullie RS Feva-vloot. Veel plezier op het water met de vernieuwde boten!

Parfait

Beveelt aan

5 June 2026

sophie

Cannes

Reactie van Sailcenter

Merci Sophie ! Simple et parfait — nous adorons ça 😊

Top reliable partners

Direct answers, no delays, high professionalism

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2 June 2026

EVAN

THESSALONIKI

Reactie van Sailcenter

Woohoo thank you Evan!

Good quality fast delivery

Good quality fast delivery, all perfect

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2 June 2026

Javier+

Cambrils

Reactie van Sailcenter

Appreciate it, Javier! Hope the new RS Feva cover keeps your boat looking great for years to come!

very quick delivery

Very good shop and e-shop. Very quick delivery, almost on same day.

Beveelt aan

2 June 2026

Raivo

Tallinn

Reactie van Sailcenter

Thanks Raivo! "Almost same day" is about the best compliment a webshop can get :)

Excellent, very convenient.

It's very easy to place an order and the delivery is fast.

Beveelt aan

22 May 2026

Vladimirs

Riga

Reactie van Sailcenter

Thanks! Always nice to hear sailors in Latvia are finding us too!

Perfect

Quick order processing and helpful staff when you contact them.

Beveelt aan

19 May 2026

Kajsa-Lotta

Motala

Reactie van Sailcenter

Cheers Kajsa-Lotta! Helpful staff and quick processing make a great combo :)

Bestelling prima geleverd tegen goede prijs

Enige vertraging met de aflevering maar daar konden ze niks aan doen

Beveelt aan

18 May 2026

Marco

Badhoevedorp

Reactie van Sailcenter

Fijn Marco! Ik zie inderdaad dat de bestelling op 29 april is verstuurd en op 1 mei is geleverd. Meestal is het binnen Nederland via PostNL: vandaag verstuurd, morgen in huis 😊 Maar, rond feestdagen zoals Koningsdag loopt er helaas soms wat vertraging op bij de bezorgdiensten. Fijn in ieder geval dat je ook zag dat het niet aan ons lag 😉
Dank voor je bestelling en hopelijk tot de volgende keer!

À propos de Sailcenter

Contactgegevens

Marinaweg 16

1361 AC Almere

Branch

Retail, E-Commerce

Specializations

Consumer products, Electronics

Webshops

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Kiyohcollects reviews exclusively through invitations after a registered purchase. All reviews are checked for authenticity to exclude unlawful content and manipulation. This guarantees that the experiences come from actual customers.