Dear Jakob, Please accept our sincere apologies for the inconvenience caused. We regret that the fact of the matter is that we did not inform you in a timely manner due to an error in our internal communications. We have taken the appropriate steps to ensure that such errors will not occur again in the future, and have also sent you an email with more information on your case and our services. Finally, please do not hesitate to contact us through customercare@bierensgroup.com if you have any further questions or feedback you would like to share with us. Warm regards, Bierens Customer Care
Dear J., Thank you very kindly for your feedback. We are happy to have been of service in recovering your debt. Our specialists always aim for a swift and smooth collection process in order to provide our clients with the best experience possible. We are delighted to see that we succeeded in doing so for your case. Finally, should you have any lingering questions or remarks for us, then please do not hesitate to contact us through customercare@bierensgroup.com. Warm regards, Bierens Customer Care
Dear Theo, As you know, long-standing debts can be quite tricky to recover on your own. That is why we are extra happy that we were able to put an end to your 1.5-year period of worrying about this claim. Should you ever find yourself in a situation where you require debt collection services once more, then we sincerely hope you will allow us to assist you once again. Finally, if you have any further questions and/or remarks that you would like to share with us, then please do not hesitate to contact us through customercare@bierensgroup.com. Warm regards, Bierens Customer Care
Dear Federico, We are sorry to see that you experienced our handling of your case that way. There may, however, be a misunderstanding regarding the amount of time and effort our firm invested in your case. I will refrain from going into too much detail about your case in public so as to respect your privacy. Instead, I would like to refer you to your case file in our web portal. As you can see there, my colleagues have done much, much more than the actions you described above. When our extrajudicial efforts unfortunately did not lead to the desired results, we tried to consult you on potentially taking judicial action. We unfortunately never received a reply from your end, despite the fact that we sent you several reminders. We will of course gladly go into more detail regarding your case. If you would like to discuss the situation, then please do not hesitate to send an email to customercare@bierensgroup.com. Warm regards, Bierens Customer Care
Dear Mikkel, Thank you for your kind words. It has been our pleasure to help you in obtaining the result you were seeking and to see that justice was done. We hope that you won't find yourself in a situation where you require debt collection services anytime soon, but will gladly assist you again if needed. Finally, if you have any further questions and/or remarks you would like to share with us, then please do not hesitate to send an email to customercare@bierensgroup.com. Warm regards, Bierens Customer Care
Dear Ireneusz, Thank you very kindly for your feedback. We are happy to see that we were able to meet your expectations and play our part in seeing that justice was done. If you have any lingering questions or comments, then please do not hesitate to contact us through customercare@bierensgroup.com. Warm regards, Twan van der Meulen Customer Care
Bierens Incasso Advocaten is een incasso advocatenkantoor dat gespecialiseerd is in het oplossen van zakelijke incasso’s. Al sinds 1952 staan wij ondernemingen bij met hun betalingsconflicten. Als advocatenkantoor hebben wij meer middelen dan wie dan ook om uw factuur snel te laten betalen. Wij zijn dan ook de meest succesvolle partij voor zakelijke incasso’s. Van eenvoudige incasso's tot complexe betalingsconflicten - Bierens Incasso Advocaten is dé incassospecialist voor uw zakelijke vorderingen.
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