Laden reviews...
0 beoordelingen in de laatste 12 maanden
Geverifieerde reviews
Top beoordeeld
Heeft een totaal van 155 beoordelingen met een gemiddelde score van 9,4
Review overzicht
Sterke punten
Gebaseerd op reviewsZending was niet leverbaar bleek na de bestelling. Hun namen contact op met mij of ik wilde wachten op de bestelling een paar weken later of dat ik de bestelling wilde annuleren. Ze hielden zich perfect aan de afspraak. Het werd volgens afspraak geleverd. Ik ben er helemaal blij mee.
Beveelt aan
21 March 2021
Ellie
Liempde
top service, top produkte
Beveelt aan
20 March 2021
Roland
Neunkirch Schweiz
The service provided is absolutely great!
Beveelt aan
13 March 2021
British Catlover
London
Ordered item 5 January 2021 - still not arrived and all they do is blame Brexit! Have emailed several times but not at all helpful. Avoid.
Beveelt niet aan
3 March 2021
Lol
UK
Hello Jayne,
This is Marcus, I am the owner of The Pet Empire.
First of all we feel sorry for your experience to be a negative one and we will make sure to solve your complaint. However I don't think your review is fair toward our serviceteam.
I noted that we shipped you 2x the product and answered your questions accordingly. Also I have seen that my colleagues have had lots of contact moments with our warehouse and the postal services to do all things possible from our side to help you receive your product.
Calling us ''rubbish'', writing ''avoid'' and ''all they do is blame Brexit'' does not represent the actions we have taken to help you. Brexit has had a very troubling effect on all shipments in and out of the UK and on top of all other ''Corona challenges'' we are coping with last year it was quite a hassle for our service team.
In order to resolve your complaint we have now for the third time shipped the product to your address in the UK. So there are now 3 parcels on their way to your address. You will receive the tracking link per email like the previous parcels. We have noted that all parcels shipped to the UK in the last +/- 10 days have had normal transit times and the Brexit troubles seem to be resolved for the most part.
I hope to have informed you properly and if not, always welcome to send us an email!
Gr,
Marcus
Prettige website, Snelle levering,
Beveelt aan
3 March 2021
Mark
Mierlo
Snelle correcte levering, poezenmand zoals beschreven op de website, perfect!
Beveelt aan
28 February 2021
Antoinette
Rotterdam
Ik had verkeerd besteld en pet empires ook per ongeluk andere geleverd Geen probleem ze hebben gelijk diegene gestuurd die ik wilde en retourkosten ip zich genomen
Beveelt aan
27 February 2021
Jan Derk
Monster
A good online shop
Beveelt aan
25 February 2021
Marlene
Starnberg
Stuff help kindly with any question, perfect delivery and beautiful design! Highly recommended!!
Beveelt aan
24 February 2021
Olivia
Rotterdam
Love the collection and the great service we enjoyed!
Beveelt aan
24 February 2021
Markie
Liverpool
Ik heb mijn aankoop en retour ervaring als zeer goed en betrouwbaar ervaren en zal dus zeker terug komen voor een vervolg bestelling.
Beveelt aan
19 February 2021
MARK
Amsterdam
Great!
Beveelt aan
6 February 2021
Nils
Stockholm
Very happy with the delivery process and the items were received well packed.
Beveelt aan
29 January 2021
ANGI EL SAMADI
Athens
Schnelle Lieferung, tolle exklusive Ware.
Beveelt aan
27 January 2021
Susanne
Linz
Prachtige mand.
Beveelt aan
24 January 2021
boudewijn
Makkum
Die Qualität der Ware ist hervorragend, die Lieferzeit lässt sich noch optimieren;-)
Beveelt aan
23 January 2021
Luis
Zürich
Besteld en snelle service! Er werd contact met mij opgenomen over de bezorging zelf en netjes op de hoogte gebracht van eventuele afwijkingen door de grootte van de doos. Even later deed zich een probleem voor bij het retourneren, hier werd gelijk met mij over getelefoneerd en onwijs netjes opgelost. Ik raad iedereen aan om hier je dierenspullen te halen. Ondernemer in hart en nieren, weet echt hoe je de klant op de juiste manier helpt... respect!
Beveelt aan
4 January 2021
Esmay
Bunschoten-Spakenburg
Hulpvaardige klantenservice, denkt mee en realistich in de keuze en aankomst van hondenkussen.
Beveelt aan
1 January 2021
Annette
Abcoude
Very pleased with my experience and quality of service I received with The Pet Empire. The pet products offered are well selected, stylish and well above your usual offer, comprising the newest designs that deliver on the good looks for humans and functionality for the pet. I ordered the PooPooPeeDoo cat loo and while there was a delay with the production of my ordered product (during the Covid pandemic) the Customer Service were very on it and committed to keep me informed about any progress and ensure I am presented with alternative product options. Considering the unprecedented circumstances of 2020 the Customer Service Team went absolutely above and beyond to provide a great service which is wonderful and not taken for granted. The Pet Empire is a great destination for amazing & stylish pet products paired with fantastic service, definitely recommended!
Beveelt aan
18 December 2020
Elena
Hastings
super correcte medewerkers heel tof om mee te handelen en super producten die erg gewaardeerd worden door mijn viervoeters !!
Beveelt aan
15 December 2020
Monique Van Eyck
SCHILDE
Product of very high quality and fast delivery. Customer service was excellent. Highly recommend
Beveelt aan
14 December 2020
Stephanie
london
Erstklassige Abwicklung mit allen Informationen, sicher verpackt und mit Sendeverfolgung. Sofortige Info bei Versandverzögerung, in unserm Fall gab es sogar für eine kleine Verzögerung eine tolle gratis Zugabe. Wau, kann man dazu nur sagen. Die Ware ist 1a Qualität und Ihr Geld wert. Der Service antwortet bei einer Frage innerhalb von wenigen Minuten und dass Abends nach 21Uhr.
Beveelt aan
1 December 2020
Bernd
Dortmund
Super snelle levering en perfecte service!
Beveelt aan
28 November 2020
Robert
Rotterdam
This one is beautifully designed but guests complimenting it often don't quite realise its purpose. We have two Burmese cats, just 1 year old and very small. They use it well and the design has stopped them tramping litter granules all over the house. No smells. Easy to empty and for us, a perfect size.
Beveelt aan
24 November 2020
GILL
London, United Kingdom
Dog loves his new bed. Great quality item. Overall we are happy with efficiency of how quickly the order arrived. Brilliant.
Beveelt aan
24 November 2020
Elena
Cambridge UK
Do you love design, beautiful products and do you consider yourself a devoted pet lover? You’ve come to the right place!
We offer a carefully selected range of unique pet décor accessories from the most unique and exquisite designer brands from all over the world.
All of our partner designers manufacture their products with quality, craftsmanship and love. Our collections are meant to inspire and create a beautiful home for you and your pets.
Enjoy shopping online and have fun building your own pet empire!
Team The Pet Empire
Dick Flemmingstraat 23
5161 CA Sprang-Capelle
Branch
E-Commerce, Retail
Specializations
Consumentenproducten, Elektronica
Webshops
Kiyohcollects reviews exclusively through invitations after a registered purchase. All reviews are checked for authenticity to exclude unlawful content and manipulation. This guarantees that the experiences come from actual customers.
website
Phone
E-mail
