I made a mistake and they made it right SO QUICKLY!
I made an order, and received an invoice. A month later I had not received the item nor heard anything from them. I sent an email asking about the order, and was told that the payment has been denied (though I never got a notification) andi could either send account information showing the debit from my account or reorder. I did not find a charge on my account, so I reordered. The order was almost immediately filled and I received the product in 2 days from the Netherlands to the UK! Perhaps I missed the failed payment email, but I did get an invoice so thought it had gone through. I do not fault them for the mix up. Great service and professionalism in their written communications.
Beveelt aan
16 April 2026
Kevan
Poole