Reviews voor Real Dutch Food

Pluspunten

Enorm snelle levering, en enorm goede klantenservice.

Helaas waren er wat producten verwisseld. Kan gebeuren. Bedrijf heeft het netjes afgehandeld.

Verbeterpunten

Ik wacht nu al zeker 2,5 week op mijn pakket. Krijg maar niks te horen.

Pluspunten

Very happy this company sent the order by priority mail took 12 days to Australia. Thank you so much. Will order again in future.

Positive

I am so glad to be able to get the things I've grown up with & learned to cook with, my mother was Dutch & all my friends love my cooking. I tell them that I always use Dutch ingredients as they have so much more flavour

Just keep doing what you are doing & I'll be happy :)

Pluspunten

I had bad feelings about milk products, but those indeed have a long expiry date and arrived without any problems. Product quality was excellent except of 1 thing (see verbeterpunten-details). I am not sure what does the phrase 'Betrouwbaarheid' cover in this particular case. My rate represents if it's about packaging and communication with the customers. Communication was flawless, packaging was near mint. I liked the big roster of products. The build-up of the website is almost exemplary (zoomable product images could improve the service). Excellent details on each page: - product weight - estimated product weight with packaging - allergic info (irrelevant to me, but essential for lot of people) - list of ingredients for almost all products The 'shopping' cart is easy to be adjusted. I picked this service in the first place, because I could pay with my Hungarian bank card (as I had no money on my Dutch account) - so the methods of payment are also good. - Nádor Antal Balázs

Prijs: Selling Jumbo products for twice the price than what you get in the supermarket is ridiculous, considering the fact that RDF is supplying the orders directly from warehouse which makes the whole procedure more cost-effective by the seller's side. I believe RDF could improve the prices, but as it was explained in our mail conversation, their service was built to serve mainly Dutch expats and they are definitely much less (or not at all!) price-sensitive. I have found 2 splinters of bone in the 'worstenbroodjes' that makes the quality just 9. It's a product failure, RDF possibly can not improve its quality furthermore. Approx. 10 days passed by between my initial order and shipping the products. In my case, it was way too long, but I guess most of the customers order food, while they still have something in the fridge (unlike me, as I buy things when it's almost empty). Everyone can decide if it is a disadvantage or not.

Pluspunten

Alles goed ingepakt

Pure vlokken gevraagd, gemixte vlokken gekregen

Verbeterpunten

geen

Pluspunten

Het is allemal in orde !!

Het einloggen gaat niet altijd dat is vervelend mmar de Support is dan goed!

Pluspunten

Ze hadden de mayonaise die ik zocht

De houdbaarheid van het product had beter gekund

Pluspunten

Breed assortiment

Geen verzendkosten of ophaal mogelijkheid

Pluspunten

Snel in beantwoorden van vragen. packing was netjes gedaan alles kwam heel aan zelfs het beschuit was heel (zelfs hier in de winkel is het gebroken)

Pluspunten

probleem zeer correct opgelost

Lever de klant waarvoor hij betaald heeft!!!!!! Ik heb een fles advocaat te weinig ontvangen bij de levering

Pluspunten

Prima! Aan te bevelen, is ook inmiddels gebeurd!

Pluspunten

Goede spullen.

Iets snellere levering.

Verbeterpunten

Douane papieren voor Zwitserland schenen niet goed te zijn ingevuld vandaar vele dagen vertraging.

Pluspunten

Zeer tevreden over kwaliteit en levering van de produkten!

Pluspunten

Snel reageren op vragen per email Behulpzaam om artikelen toe te voegen aan het bestand

Hebben helaas hier in Engeland een aantal keren problemen met afleveringen gehad. Zit al 2 weken te wachten op de derde doos van een bestelling gedaan op 10 Februari. Weet niet of van Real Dutch Food enige invloed kan uitoefenen op aflevering in de UK.