Pas trop content de la livraison car il a fallut la récupérer dans le jardin du voisin ? Alors que j était au domicile Cordialement M Lucas
Ik had een bestelling gemaakt waarvan een van de producten een hele lange levertijd had. Er werd mij kort na het plaatsen van de bestelling een mail gestuurd of ik een andere wilde wisselen naar een andere versie van het product i.v.m. een kortere levertijd. Snel geregeld en fijn dat de medewerkers meedenken. Goede service!
Alles normal abgelaufen..gute Erfahrung, werde in Zukunft wenn ich wieder etwas brauche A4H wehlen.
easy order and fast delivery,original product
Perfect
Very friendly and well stocked shop! I highly recommend it!!
super helpful assistance, they replaced the wrong part in a short time offering me various solutions
Dear Nicholas, Thank you for taking the time to write your review! We are already communicating with you via email to get this resolved, unfortunately i must admit that we have send you the wrong set of corners. This is a mistake we made but we are arranging the exchange as we speak. A mistake can easily be made, labeling the wrong product, a supplier who sends a wrong product and i can think of many more reasons that this happened. We are also human and we can make a mistakes, but the most important thing is how we resolve these issues! Kind regards, A4H-TECH
Ursprüngliche Bewertung
I purchased a specific item for my Honda CRX, but another one arrived, different and cheaper than the one I ordered
Dear Nicholas, Thank you for taking the time to write your review! We are already communicating with you via email to get this resolved, unfortunately i must admit that we have send you the wrong set of corners. This is a mistake we made but we are arranging the exchange as we speak. A mistake can easily be made, labeling the wrong product, a supplier who sends a wrong product and i can think of many more reasons that this happened. We are also human and we can make a mistakes, but the most important thing is how we resolve these issues! Kind regards, A4H-TECH
I never received my order
Dear Corben, on 08-07 you placed an order via our shop for a very small product for which the shop offers a ''budget'' shipping option (no tracking details and with shipping at own risk) as well in the check out. You can also choose the slightly more expensive shipping option with tracking details and shipped insured. You have choosen the first option which means that the product can still be on it's way to you via mail (mailbox delivery) and we can't trace the shipment eather. So we hope you understand that we don't have this in our control either and you choosen this option yourself. The product will 99,9% sure arrive but we can't tell exactly when. We hope that you understand our point of view as well in this case and that we now get ''punished'' for something we didn't choose ourselves or have within our own control. Therefor we would like to ask you to possibly look again at your review when the product actually arrives. Kind regards, A4H-TECH
Order for part have now twice resulted in a cancellation and hustle to find alternatives du to indications of stock and afterwards outof stock 4 weeks period Just write when something is out of stock or the delivery is 4 weeks
Hello Simon, We are a bit surprised by your review, since we have emailed you a couple of times already. We explained you by email that we do not show stock status online. Why we do this is because we deliberately provide stock information about our products afterwards, because many suppliers do not offer a ''stock link system'' and we do not want to show '' estimates '' in advance, like many other web shops do (which are often incorrect and give you wrong information in advance). If you don't wish to wait for an ordered product, or would like an alternative we will always offer you the option for a refund. We will also send you a request to change the review after you possibly have a different view of the situation. Kind regards, A4H-TECH
Great choice about listing parts even some parts are OEM
It was very easy, fast and helpful to comunicate with you.
Good communication
Pleasant
if you have a honda, you can trust them 100%.
Foram excelentes na rapidez de resposta. Tanto por e-mail como na entrega. Muito obrigado
Good service and fast shipping
One off the best shop for my s2000 .Very friendly people
Fast shipping and great costumer support!
Ordered Camber kits and bushings for my Honda on a Monday and everything arrived super well packaged on Friday! Good prices, costumer support 10/10. 100% recommend!
Items are as described and great quality. Shipping fast. Very satisfied!!
Orderd front head lights for my civic after 10 day no response,no email,no nothing. Maybe the second time I shop on your website it will be better...
Hello Luka, we are a bit surprised by your review, since we have emailed you 2 times already. The first email was on 01-07 last week. The second email was on 02-07 last week in which we gave you an expected shipping date. We have emailed you 2 times so far and if there is an issue with communication, please always email us directly instead of via a ''review'' via Kiyoh, because this way of communication as far from efficient for the both of us. Please email us to [email protected] if you have questions. We will also send you a request to change the review after you possibly have a different view of the situation. Kind regards, A4H-TECH
Third purchase and as always everything perfect: accurate, fast and on time
EDIT: Updating the rating from 1 to 2 stars. The missing parts for my Honda Prelude were found eventually. They were packed inside the Intercooler box for my Honda Civic. The box was a branded Wagner Tuning box, and they just threw parts for another car into the box without making a single note or leaving a message. So right now my 2 cars are in 2 different service centers 350 kms apart. The parts for the first car are in the trunk of the second car. Because A4H delivered the whole package to the wrong address (to my wife instead of my mechanic), my wife didn't look inside of the boxes and just forwarded the packages to respective service centers. Now one more time I have to deal with all of these messed up logistics. Funny part: in the tracking system it shows that all the packages were received by ME. Which just can't be true: at the time of delivery I was at another location. And I'll explain the 2-star rating: their customer support was non-existent. I had to reverse-engineer all this crap myself. ======================== ORIGINAL REVIEW: Order 21087120 So after spending about 10,000 EUR in total and being, one could imagine, a valuable client I experienced a total incompetence in regard to the order handling. I requested the order to be delivered to my friend (address #1) — something, which was TRIPLE-checked in the course of our email correspondence. However the order got split in 2 parts and sent to a wrong (my wife's) address. My wife received only first part of the order and never received the second one. When several weeks later I wondered about the second part of the order (which was only about 200 EUR), the manager just sent me a link with "delivered" status for that part of the order, stating that he "hoped he informed me sufficiently". You guys mishandled the order, and instead of accepting the responsibility you just wrote me a kind of "f u" message. If you don't resolve this bullcrap as soon as possible, I initiate a chargeback procedur
Hello Sergey, i have looked in the system to your order and the issues that came with that order. As far as i can see there has been made some mistakes here and we would like to apologise for this. We do hundreds of orders every week and sometimes things like this can happen and it all happens with 1 specific customer (as always). Some spects have room for improvement 100% sure and ofcourse we don't want to loose you as a respectable costomer. On the other hand we hope that probably at your work, somtimes things happen that are very unfortunate and that you always would try to do your best. For example: Small products were placed in a box of a large product and you thought it was not supplied yet. We could have put a sticker on the box that says'' multiple items inside'' and most of the time we do. But if the warehouse is extremely busy like now, they sometimes forget to add this sticker. On the other hand, of the hundreds/thousands of boxes that arrive at our customers, parts are in different boxes as well and people just search all the boxes just to be sure it's not in a different one. That is why we hardly get complaints about this specific situation which occured at you. But in the end, we do agree that there is definatelly room for improvement and my colleague will contact you shortly to talk about a solution that works for you and us, so we can hopefully continue our cooperation. Kind regards, A4H-TECH
Ursprüngliche Bewertung
Order 21087120 So after spending about 10,000 EUR in total and being, one could imagine, a valuable client I experienced a total incompetence in regard to the order handling. I requested the order to be delivered to my friend (address #1) — something, which was TRIPLE-checked in the course of our email correspondence. However the order got split in 2 parts and sent to a wrong (my wife's) address. My wife received only first part of the order and never received the second one. When several weeks later I wondered about the second part of the order (which was only about 200 EUR), the manager just sent me a link with "delivered" status for that part of the order, stating that he "hoped he informed me sufficiently". You guys mishandled the order, and instead of accepting the responsibility you just wrote me a kind of "f u" message. If you don't resolve this bullcrap as soon as possible, I initiate a chargeback procedure within my bank.
Wide variety of JDM car parts from the cheap to the expensive brands. Good customer service
Everything fine and as ordered
• Jeder kann eine Bewertung abgeben, solange die Allgemeinen Geschäftsbedingungen und die Datenschutzbestimmungen eingehalten werden
• Wir führen automatisierte und manuelle Überprüfungen durch, um falsche Bewertungen so weit wie möglich zu vermeiden
• Auf eigene Initiative verfasste Bewertungen werden sofort online angezeigt und innerhalb von 72 Stunden überprüft.
