Antwort des Geschäftsinhabers
Good Afternoon David,
Thank you for taking the time to write this review!
You can expect from us that we pack your parcel accordingly, but unfortunately even when we pack the parcel as good as we can there are carrier employees who do not handle parcels with care. You ordered 3 bottles of oil which can be heavy, together with drivers that do not go careful on other ones their property can result in damage or lost items. This time we were lucky no items were lost or damaged during this process.
Secondly €17.50 does not include packaging, this is the costs for only the carrier, nothing more nothing less. Shipping from the Netherlands to Spain is quite a distance to cover, giving the fact this is the cheapest parcel shipment (DPD €17.50/ PostNL €28.50 and DHL€39.50) the price is reasonable looking at the distance.
I hope given the circumstances you are willing to take the time to correct your review.
Kind regards,
Team A4H-TECH