Nederlands
8,9
298 beoordelingen in de laatste 12 maanden
90% beveelt ons aan

Reviews voor SkiWebShop.com

  • Totaal score 9.3
  • Totaal aantal beoordelingen 2.821
  • Beveelt ons aan 95%
  • Aantal keer bekeken 29.248

Filters

8

Parlano le syelle

Ancora non arrivato per questo 4 stelle

  • Ci consiglieresti? Si
Paolo , Sesto fiorentino
10

Super ok

Super ok

  • Would you recommend us? Yes
Dan , Constanta
2

I cancelled 5 hour and I could not cancel

I ordered a ski outfit - email was delayed and I received 5 hours later and realized I made a mistake. I immediately called the phone number to get a message saying they did not accept phone calls. I read you can not cancel - but you can change an order which is really what I wanted to do. So I immediately emailed - they did not respond and I received the wrong outfit and now I had to pay 90 dollars to return.

  • Would you recommend us? No
Nina Hackel , Nashua

Reactie van het bedrijf

Dear Nina, We are sorry to hear that you placed a faulty order that you would have liked to cancel. Our warehouse immediately starts processing the orders, which therefore gives no possibility to cancel the order anymore. The only thing that could still be changed (if in time) is the shipping address, but no changes in products. We advise to first always look what you are planning to order to avoid any consequences afterwards. Kind regards, Team SkiWebShop

10

Acquisto facile, veloce e corrispondente alla descrizione

Finito sul sito per caso. Ho trovato queloo che cercavo per le mie tasche. Con un rafftonto su altri siti il prezzo era davvero in offerta. Il prodotto anche come taglia era perfetto e la spedizione é stata puntuale. Quindi tutto come dovrebbe essere. Per ora 5 stelle perché non ho avuto nessun problema. Non saprei dire in caso di resi o altro ma mi sembrano precisi.

  • Ci consiglieresti? Si
Raffaele , Malnate
10

good communication

very professional. fast delivery.

  • Would you recommend us? Yes
jan , gallo
10

Great

Thank you

  • Would you recommend us? Yes
Igor , Ivanec
2

Taglia 46 donna mi è arrivato un pantalone che sarà 58 uomo

Per il reso devo andare io in posta e sperare che mi rimborsino ok andrò perché un pantalone così grande solo a babbo natale lui andare bene

  • Ci consiglieresti? No
Katia , Novate milanese

Reactie van het bedrijf

Cara Katia, Grazie per la tua recensione onesta. Vi prego di scusare il mio italiano. , purtroppo non abbiamo un dipendente italiano disponibile. Che peccato sentire che i pantaloni erano troppo grandi! Forse qualcosa è andato storto con le taglie. Usiamo taglie europee, non taglie italiane. Nel frattempo, abbiamo già avuto contatti via e-mail e cercheremo di aiutarti ulteriormente con una raccomandazione sulla taglia. Speriamo che questo ti sia utile! Cordiali saluti, Team SkiWebShop

10

e' andata bene

puntuali e precisi

  • Ci consiglieresti? Si
patrizia , CAMERI
8

Uno shop molto rifornito

Ho acquistato per me e mia figlia dell’ abbigliamento da sci e posso dire che ho trovato un buon assortimento a prezzi competitivi. Forse un po’ lenta la spedizione ma in generale mi sono trovata bene

  • Ci consiglieresti? Si
chiara , Milan
10

Servizio ineccepibile

Assolutamente soddisfatto dell acquisto. Sicuramente ordinero' ancora.

  • Ci consiglieresti? Si
Marco pastorino , Masone genova
10

Buena

Todo bien y encima me han regalado una funda de esquís.

  • ¿Nos recomendarías? Sí
RAMON , Getxo
10

Ottimi prezzi

Facilità di navigazione nel sito, prezzi ottimi e concorrenziali di capi di abbigliamento di marca e di qualità. Pienamente soddisfatta

  • Ci consiglieresti? Si
Michela , Quart
10

Buona qualità ottimo prezzo

Giacca da sci di buonissima qualità arrivata nei tempi previsti grazie skyweb

  • Ci consiglieresti? Si
Luca Salvatori , Campofilone
10

Veloci, affidabili, seri.

Ho ordinato una giacca a vento taglia4XL, l'articolo è arrivato in tempi brevi, corrisponde perfettamente a quanto illustrato. Purtroppo è risultato piccolo, per cui l'ho restituito, ma ne ho ordinata un'altra 5XL.

  • Ci consiglieresti? Si
Antonio Longo , Milano
8

efficenti

selezionato prodotto . ancora da provare ma spedizione ok

  • Ci consiglieresti? Si
MO , Fiorano Modenese
10

Ottimo

Ottimo negozio in-line ,prodotti di qualità

  • Ci consiglieresti? Si
Mauro , Voghera (pv)
10

PERFETTO

FATTO UN ACQUISTO DI PROVA SUL SITO PER VEDERE TEMPISTICA SOTTO NATALE,TUTTO PERFETTO. CONSIGLIO VIVAMENTE QUESTO SITO ANCHE PER I PREZZI CHE SI TROVANO

  • Ci consiglieresti? Si
STEFANO , CANTU'
3

Absolutely terrible order processing

Had the experience of ordering on skiwebshop. After submitting the order they informed me that a certain item was out of stock. I asked to change the size of the item but they said that was not possible. Then I also asked to change the item completely (even offered to pay the difference in size). However, skiwebshop did not offer any compromise and sent the order even though I said that I do not want it because that item was the most important one. The customer support was fast but couldnt help at all. Terrible policies regarding orders (cant change anything, and can't cancel), I'm pretty sure that is non-compliant with EU laws. Additionally, the shipping time was indicated to be 2-5 business days, but it took over 14 business days to arrive.

  • Would you recommend us? No
Aleksej , Vilnius

Reactie van het bedrijf

Dear Aleksej, Thank you for your honest review. We are really sorry to see everything went not in your favor. Unfortuantely we had to inform you one of the items was out of stock. We refunded you the money of the item as soon as possible and gave you a discount code. Because we want customers to receive the packages as soon as possible, our warehouse processes all orders right away. It is therefore not possible to exchange, change, or cancel anything anymore. The package may already be complete and may even been picked up by the carriers already. Then you also say you've had bad luck with the shipping. Unfortunately your package was sent along with many other packages during the black friday/cyber week period. Your package was in Lithuania within 3 business days, but from there on it took way too long unfortunately before GLS actually delivered your package. We are very sorry for this inconvenience. Hopefully we can still be of any service in the future. Kind regards, Team SkiWebShop

10

Rapido e conveniente!

Ho trovato la giacca che cercavo al prezzo più basso del web.

  • Ci consiglieresti? Si
Giulia , Treviso
10

ottimo in tutto

prezzi competitivi, sito molto comprensibile e facilità nell'effettuare un ordine.

  • Ci consiglieresti? Si
luigi , giorgi
10

precisione

puntuali,precisi. oggetto perfettamente corrispondente a quanto descritto.

  • Ci consiglieresti? Si
franco sebastiani , ROMA
10

SEMPLICEMENTE PERFETTO

10+ in tutto, facile da acquistare e tempi perfetti per la consegna. diventerà uno dei miei fornitori abituali

  • Ci consiglieresti? Si
Alessio , Loiano
10

Tutto perfetto

Tutto perfetto

  • Ci consiglieresti? Si
Alessandro , La spezia
8

Good

Great e-shop with huge variety and easy to navigate. I loved the products and can't wait to wear them. Delivery was fine considering it was during the holidays. The only problem I had was with the courier's tracking link which did not work and so I had no idea where the package was until it arrived at my door. Customer service was helpful and replied immediately to my email regarding the tracking link but did not initiate an investigation until after I had received the package which didn't help my holiday stress. :)

  • Would you recommend us? Yes
Roberto , Thessaloniki

Reactie van het bedrijf

Dear Roberto, thank you very much for your review. We really appreciate your feedback. According to the information about delivery time, provided on our website, standard delivery time to Greece takes about 3 to 5 work days. Your order was placed and shipped on 7 December and delivered on 16 December, so with two-days delay (excl. weekend), probably due to a busy period for the shipping company. After your order was shipped, we sent you an e-mail with the tracking link of your package so you could follow it. It seems that the track&trace did not work properly and you could not see the status of the package which was on its way to you. Due to that fact that there was no issue with the shipment, it just took a bit longer for GLS to process the package, we could not start an investigation. We can imagine it might have been stressful for you. We will check if there are any technical problems with tracking links. We would like to thank you for bringing this issue to our attention. We are always looking for ways to better our service and your feedback is an important part of that process. We also assure you we are doing our best to help our customers to solve their problems or concerns. Enjoy your purchase! Kind regards, Team SkiWebShop

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
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Originele beoordeling

5

Stressful

My order has been prepared and picked up by GLS courier but the tracking link shows no parcel data. I have contacted Customer Service who confirm the above but do not start an investigation with GLS until 10 days later even though I have stressed the need to receive the parcel ASAP.

  • Would you recommend us? No
Roberto , Thessaloniki
10

Affidabili e convenienti!

Tutto come da descrizione dei prodotti. Spedizione veloce puntuale benché a metà dicembre.

  • Ci consiglieresti? Si
Marco , Cagliari

Bedrijfsgegevens

Laagsteen 28

4815 PH Breda

0031-76-5449348

[email protected]

www.skiwebshop.com

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