Gute Erfahrung bisher bei Oddcoll - die Anfragen werden schnell aufgenommen - das Feedback der angeschlossenen Inkassobüros ist promt. Bisher sind wir zufrieden
Thanks for sharing your experience, Matthias! We’re delighted that you're satisfied with the efficiency of our service. We aim to keep delivering great results for you. /Oddcoll
We have has very low successful cases with this agency. As a result, a lot of the debt was written off. Cases were closed without our permission. Very disappointed with the service!
Thank you for your feedback, Reshma. We're genuinely sorry to hear about your experience and the challenges you faced with our services in Spain. We take your concerns very seriously and are already reviewing our procedures to ensure better management of cases and communication with our clients. Please reach out to us at your earliest convenience so we can discuss this further and explore ways to make things right.
We found the platform very easy to work with and the response time from the local representative in the country where we required payment very quick, the rest of the process was just as good. highly recommended ! Rene
Thank you so much for your kind words, Rene! We're delighted that our service exceeded your expectations and that you found our platform user-friendly and our local representatives responsive. Your endorsement means a lot to us, and we're pleased to have provided you with the efficient service you needed. We value your support and look forward to assisting you whenever you need us.
I can recommend this application. Very good contact and they reply pretty fast. They are also very effective with debt collection.
Thanks for your kind words, Karolina! We’re pleased our speedy communication made a positive impression. Blessings from the Oddcoll-team!
Communication was clear and prompt. We've felt cared of.
Hi Laura, Thank you for the positive review! We look forward to continuing to make you feel cared for in our partnership. Have a great day!
Easy collection service at its best
We appreciate your feedback! Happy to know the process was smooth and easy for you. BR the Oddcoll-team
The Belgian collection agency was not very informative. They almost never contacted me on their own initiative, I had to ask for each piece of information. I did not receive any documents, legal ruling, nothing. The case was pretty straightforward, outstanding invoices, and the debtor did not question the amount due, but still the agency failed to obtain interest (for over 2 years) or the EU 40 EUR lump sum per invoice. I really wish I had used a different agency.
Thank you for sharing your experience Jacub. We're glad to hear that the principal amount was successfully retrieved, but we understand that you expected more comprehensive service and communication. We apologize for not meeting those expectations, particularly in providing updates and detailed documentation. We take your feedback seriously as it helps us improve. Please contact us at your convenience so we can discuss how we might restore your confidence in our services. We hope to hear from you. BR Johan at Oddcoll
Very satisfied with the service. Well miracles don't happen but managed to get few debts which is fair enough. I like interface, all is clear and easy, all debts and countries in one place. Very good contact with local debt collectors which are helpful and replying quick. Simply 5 stars!
We truly appreciate your enthusiastic feedback and the recommendation Adam! It’s wonderful to hear that you’ve had a positive experience with Oddcoll and that our platform has made managing international debts easier and clearer for you. We’re also glad that our local debt collectors provided the quick and helpful responses we pride ourselves on. Thank you for acknowledging our efforts with a five-star review. We're excited to keep delivering great service to you and your colleagues. Best Regards Johan at Oddcoll
Debt collection agency that actually works. Quick response, recommended.
Hello Vilma, Thanks for your kind words! It’s rewarding to know our quick response and efficiency made a difference for you. We will keep doing our best to keep this up. : ) Best regards from the Oddcoll-team
I have never believed that this kind of services could have worked. But my short experince showed me that it is working very well. Quick replies, really good communication. The only disadvantages I got from our cooperation is really slow processing of received payments - the time period since received till forwarding back to us. It´s really long.
We’re happy to hear you had a positive experience and that our service exceeded your expectations. We appreciate your feedback about the payment processing time and will work on improving this. Thank you for trusting Oddcoll.
I strongly recommend it, and the speed in solving problems is the best.
Thank you for your strong recommendation! We’re glad you appreciate our speed in resolving issues. It means a lot to have your trust.
We have used Oddcoll many times for overseas collections and they are always reliable, and have trusted agents in multiple countries. A great service!
We truly appreciate your continued trust in Oddcoll for your overseas collections. It’s great to hear you value our reliability and global network. Thank you for your kind words!
We had an issue with a partner in Bulgary and were very positivly supprised that our matter was solved within a week. Thank you very much!
We’re delighted we could resolve your case in Bulgaria so quickly. Thank you for your trust and kind words — we’re always happy to help.
We had some unpaid invoices with a client in Estonia, and we were struggling to collect them. We used Oddcoll service and they unblock the situation very quickly. We have collected the debt in 4 installments. We will not hesitate to use their service again should a similar situation happens in the future.
We’re glad we could help you resolve the situation in Estonia and recover your debt so quickly. It’s great to hear you’d use our service again — we truly appreciate your trust.
MO : 2 win in Morocco surprisingly DE UK : professional F/UP ES : under expectations User interface : ok, email notification not working everytime : I have to check on the platform is there is an incoming message
Thank you for sharing your feedback on our results and platform. We’re happy to hear about the successes in Morocco and the professional follow-up in Germany and the UK, and we’ll work on improving areas that didn’t meet expectations. We’ll also review the email notification issue to ensure smoother communication.
My first collect in a foreign country. I had no difficulties in understanding the proces, and I was informed by every step of the procedure. Finally I received my money for a reasonable fee of 9,5%
We’re happy to hear your first international collection went smoothly and that you felt well-informed throughout the process. It’s great that we could help you recover your money at a fair rate. Thank you for choosing Oddcoll!
We have clients all over Europe and the decision to use OddColl was a blessing, as we are put in touch with a collection partner who is familiar with the legal ins and outs of that particular country, making our lives a whole lot easier.
We’re delighted to hear Oddcoll has made your cross-border collections easier. Connecting you with local experts who understand each country’s legal system is exactly what we aim for. Thank you for your trust!
Excellent communications and advice
Thank you for your kind words! We’re glad you value our communication and advice, and we look forward to assisting you again in the future.
I am so glad that I found them, they are nice and effective. And make the effort to solve MY problems Thank you
I am so glad that I found them, they are nice and effective. And make the effort to solve MY problems Thank you
My customer was paid my invoice.
We’re happy to hear your customer paid their invoice. Thank you for trusting us to assist with the process!
We appreciate the help with recovering of our overpayment. Without your help, we would never see our money again :)
We’re so glad we could help you recover your overpayment. Your trust means a lot to us, and we’re happy to have made a difference.
Oddcoll is our supplier for debt collection and it has worked very well so far. very effective in the countries we have customers.
We’re pleased to hear our debt collection services have been effective for you across multiple countries. Thank you for trusting Oddcoll as your partner.
After a bad reference from me, the management contacted me immediately. I was pleasantly surprised that they assigned me another collection specialist in Italy and would like to continue the case. Oddcoll responded very quickly and I hope that the Italians will be as conscientious and efficient. Still waiting for the results already a good impression of the company.
We appreciate your updated feedback and are glad we could address your concerns quickly. It’s great to hear you now have a positive impression, and we’ll do our best to ensure the Italian team delivers results.
Original review
I have the feeling that you are too lazy to do your job. Bad service from Hexa Italy and Oddcoll. Can't recommend you.
Had a client, who wouldn't pay their bill. Got Oddcoll on the case. Even though it was a tough fight, they managed to get a payment out of them. Will absolutely use oddcoll again in the future. - Easy to create a case on their website - Good information during the whole process - Low cost, compared to similar companies - They get results
We’re glad we could help you recover payment despite the challenges. It’s great to hear you found the process easy, transparent, and cost-effective. We look forward to assisting you again in the future!
Very professional. Good communications. And they got our money. Thank you. Will definately use this service again
We’re happy to hear you had a professional and positive experience — and that we could recover your money. Thank you for your trust, and we’ll be ready to assist you again anytime.
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