Färgen släpper från skalet
Hej Ann, Vi beklagar verkligen att färgen lossnar från skalet. Detta är inte den kvalitet vi eftersträvar. Vänligen svara på vårt e-postmeddelande med ditt ordernummer och bilder som visar problemet så att vi kan undersöka och erbjuda dig en lämplig lösning, antingen i form av ett nytt skal eller en återbetalning. Tack för din förståelse och ditt tålamod.
Amazing product and service! Can not fault! Ordered a case for my partner for Christmas as a present from our daughter, I unfortunately made a mistake in order and put wrong phone model, service was so fast item had been shipped before they got round to my email to edit the order. So they gave me a code to re order at same price as first. Which was fantastic as it was my fault not there’s. I got another order with code the gave me not exactly same as it didn’t have what we had before in stock but it was close enough. Again fast shipping. Product finish was fantastic service was friendly and so helpful. I will definitely be back! Xxx
Hi Sammi🎉 What a nice review 😇! That makes us very happy 💐! Thank you so much!!! Kind regards, Sofie😍
Ordine effettuato il 4 dicembre ad oggi ancora non mi è stato consegnato ancora nulla. Il tracking della spedizione mi dice che è in lavorazione in Germania dal 10/12. Ho contattato per spiegazioni e mi hanno risposto che mi contatteranno per ulteriori informazioni, ad oggi nessuno più mi ha contattato e non so come procedere a richiedere il reso!!
Buongiorno Vera, Siamo molto dispiaciuti per il ritardo nella consegna del suo ordine e per la mancanza di una risposta adeguata. Comprendiamo la sua frustrazione. La preghiamo di rispondere alla nostra e-mail indicando il suo numero d'ordine, in modo da poter indagare sulla situazione e fornirle le informazioni necessarie per la restituzione o trovare una soluzione adeguata. Ci scusiamo per l'inconveniente e vi ringraziamo per la vostra pazienza.
A Christmas present for my parent and the quality of the case is excellent along with the clarity of the photos. It was shipped to me very quickly as well and in less packaging (which is good as I’m environmentally conscious). Loved it!
Hi Amelia, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
Ordered as a gift. Item looked like preview design however personal images were a little grainy but that’s to be expected. Good quality case and went down well as a gift. Personally I wish it was presented a little better instead of just delivered in a plastic bag.
Hello Samantha!!! Thank you so much for your lovely review, we really appreciate it! 😍😇 Kind regards, Sofie
Awesome service and product
How nice that you are satisfied! That makes us very happy. 😇😍
Love my new phone case my only issue I had was the packaging it shows on the advert people taking it a box however mines only came in a plastic bag thankfully it wasn't a hard phone case or it might have ended up broken.
Aaahw! What beautiful and fine words. 😇😎 Many thanks!
Super nöjd med kvaliteten på bilderna och utseendet på skalet.
Tack Anna! Kul att du är nöjd, vi gör allt för att hålla våra kunder nöjda. Med vänliga hälsningar, Sofie
Snyggt och tåligt fodral. Vit text syns tyvärr inte så bra på gult.
Tack för recensionen. Det finns utrymme för förbättringar. Vi kommer att börja arbeta med detta!
I was disappointed that I ordered a clear case but it was blue and the first picture you cannot even see what it is. Looked better online. Good service and delivery
Hi Mark, We appreciate your feedback, and we apologize for the disappointment regarding the color not meeting your expectations. We'll certainly take this into consideration for future improvements. If you have any specific concerns or would like to discuss this further, please reply to our email with your order number, and we'll do our best to assist you. Thank you for acknowledging our service and delivery.
Great experience and quick turnaround
Thanks Colette! Glad you are satisfied, we do everything to keep our customers happy. Kind regards, Sofie
I haven't got it! I have paid for it, but haven't got it yet. My son didn't get it for Christmas. I'm very unhappy!
Dear Jenny, How annoying to hear that your order has not yet arrived, and that your son did not receive his gift in time for Christmas. Our sincere apologies for this. Would you please reply to our email so we can investigate this immediately and find an appropriate solution?
I am very happy with the new case for my Android Phone. It's very sturdy and hasn't broken when dropped. I love the graphic on it. Thank you very much. MK
Hi Mary, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
I was like looking around for a phone case for my daughter for Christmas with good omens TV characters on but unfortunately couldn't find one anywhere then luckily by chance found 'case company' and was able to design her one with exactly what she wanted on it and for a great price.Delivery was quicker than expected too.My daughter loved it when she opened it Christmas day and I've already recommended you to friends and family too.
Hello Ann!!! Thank you so much for your lovely review, we really appreciate it! 😍😇 Kind regards, Sofie
Great product. Love it. Delivered on time. Packaged well.
How nice that you are satisfied! That makes us very happy. 😇😍
Absolutely love my new phone case. Was a bit apprehensive as wasn’t sure how clear the photos would come out but so happy with my new phone case.
Thanks Nikki! Glad you are satisfied, we do everything to keep our customers happy. Kind regards, Sofie
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Thank you for taking the time to write this review, glad you are satisfied!
Ho scelto la cover biodegradabile, molto bella e resistente. La qualità di stampa è ottima!!
Ciao Greta! Top che tu sia soddisfatto, è per questo che lo facciamo. Grazie mille per le tue belle parole🌺🤗 Cordiali saluti, Sofie 😇
One is fantastic but the other doesn’t fit. And is creased and coming off on one side. Not that that matters as it doesn’t fit anyway.
Dear Laura, How sorry to hear that one of the products is fantastic, but the other does not fit and is also wrinkled and loose on one side. We apologize for the inconvenience. Fortunately we have now found a soultion
Purchased as a gift for my wife she loves it
Dear Eric, Thank you so much, how nice to hear that everything is going so well! 😇👍 Kind regards, Sofie
It was an iPhone 15 case when I requested an iPhone 13 Pro case
Dear Lewis, We apologize that you received an wrong case. This was certainly not our intention. We will send you the correct one immediately.
Good quality, it the phone quite well around the buttons. It’s also very pretty.
Hi Felicia! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍
Ho ordinato una cover da regalare a mia figlia....Mai vista, mai arrivata. Segnalo la cosa e dicono che me ne mandano un'altra Mi chiedo come sia possibile che nel 2023 non si usi ancora la tracciabilita del pacco o una spedizione più affidabile
Salve Stefano, Siamo sinceramente dispiaciuti per l'inconveniente che ha avuto con il suo ordine. La sua soddisfazione è la nostra priorità. Abbiamo organizzato la nuova spedizione. Nel frattempo, per quanto riguarda la spedizione tracciata, è come da sua preferenza al momento dell'ordine. Grazie per la sua comprensione.
I had trouble with my case, I got the size wrong. But mistakes happen and they were super nice and kind to give me the next case for free. The service was really good and nice.
Hi Narantuya, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
simple and easy to use site, the quality of the product is excellent one happy partner, kept well informed and super quick delivery even on the lead up to Christmas
Hello Gordon!!! Thank you so much for your lovely review, we really appreciate it! 😍😇 Kind regards, Sofie
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