The cases are a lovely quality, but unfortunately there were parts of the print on the back scrapped off. There was also red score lines across a plain black background. I did contact the email address provided, but nobody got back to me. Disappointed.
Hi Hannah First of all, thank you very much for writing your review. It is annoying to hear that the print is coming loose. This is not supposed to happen normally. Would you please send us some pictures of the problem? We have also contacted you about this via email. We look forward to your response. Kind regards, Sofie
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Dear Johanna, First of all, thank you for your review. Our sincere apologies for the poor communication last period. As a small company, we have received a huge tornado of orders and customer inquiries over the past period, unfortunately this has not always gone well, we are sorry. We are happy to make it up to you. Please check your email? ✉️ Kind regards, Sofie
I expected way better, Took absolutely ages to come and the product is very flimsy and thin for the money not worth what I paid for it and the picture is very pixelated on the phone case like very blurry and the picture wasn't blurry that I sent.. doesn't make my phone feel secure I don't like how it feels texture wise in my hand either It's just sat on my kitchen side and I have put my hard case back on that I prefer much better For a phone case it's not made very well to bendy and soft and looks cheap
Dear Bethany, First of all, thank you for your review. Our sincere apologies for the poor communication last period. As a small company, we have received a huge tornado of orders and customer inquiries over the past period, unfortunately this has not always gone well, we are sorry. We are happy to make it up to you. Please check your email? ✉️ Kind regards, Sofie
Love my personalised case.
Aaahw! What beautiful and fine words. 😇😎 Many thanks!
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Dear Lotta, First of all, thank you very much for your feedback. Our small business is nothing without customers like you, we realize that very much. We have been going through difficult and unpleasant developments. Because of this, we have not been able to provide the service and communication you deserve last period. We have contacted you by email to resolve the complaint and to propose compensation. If there is anything more we can do for you, please let us know. We promise a prompt response. Kind regards, Sofie
Originele beoordeling
I have not received any delivery.
Dear Lotta, First of all, thank you very much for your feedback. Our small business is nothing without customers like you, we realize that very much. We have been going through difficult and unpleasant developments. Because of this, we have not been able to provide the service and communication you deserve last period. We have contacted you by email to resolve the complaint and to propose compensation. If there is anything more we can do for you, please let us know. We promise a prompt response. Kind regards, Sofie
Ordering and delivery good. Disappointed that case does not cover top and bottom only sides of phone
Dear Hazel, First of all, thank you for your review. Our sincere apologies for the poor communication last period. As a small company, we have received a huge tornado of orders and customer inquiries over the past period, unfortunately this has not always gone well, we are sorry. We are happy to make it up to you. Please check your email? ✉️ Kind regards, Sofie
My experience was good
How nice that you are satisfied! That makes us very happy. 😇😍
It's just for fun and I'm happy with the quality.
Hi Ayumi! Top that you are satisfied, that's what we do it for. Thank you so much for your nice words🌺🤗 Kind regards, Sofie 😇
Arrived quickly, the case looks great and as I expected.
Yeej, how nice that you are happy!!! 🎉 You're welcome and see you soon? 🌺
Good quality and quick delivery
Thanks Veiko! Glad you are satisfied, we do everything to keep our customers happy. Kind regards, Sofie
Jätte fin och söt personligt mobilskal, mycket nöjd med produkten.
Aaahw! Vilka vackra och fina ord. 😇😎 Stort tack!
Came as ordered, great service.
How nice that you are satisfied! That makes us very happy. 😇😍
No problems the case came in time.
Hi Erica! Thank you for your nice review, we appreciate it very much! 😍😇 Greetings, Sofie
Ottima scelta è piaciuta tantissimo
Ciao Marco, Grazie per la bella recensione! 😁 Questo ci rende estremamente felici! 😎 Saluti, Sofie 🌹
The case I ordered is perfect! I'm very happy with it. I've even dropped my phone a few times and the case protected it! I will definitely order another case again!
How nice that you are satisfied! That makes us very happy. 😇😍
Had a problem with the order being late, but the company was giving excellent feedback oh what was going on& kept me updated thankyou!
Hi Grace, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
Not Good
Dear Diana, First of all, thank you for your review. Our sincere apologies for the poor communication last period. As a small company, we have received a huge tornado of orders and customer inquiries over the past period, unfortunately this has not always gone well, we are sorry. We are happy to make it up to you. Please check your email? ✉️ Kind regards, Sofie
Love it
Hi As! Thank you for your nice review, we appreciate it very much! 😍😇 Greetings, Sofie
Very satisfied with the Product. Got many compliments on the lovely Case. It is light also. Love ❤️ it.
Hi Mary, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
Amazing customer service.
Ahw, what a nice message! 😍 Many thanks for the compliments. 💐 We would love to see you again! 🤗
Quick delivery and item exactly as described
Yeej, how nice that you are happy!!! 🎉 You're welcome and see you soon? 🌺
The website is easy to follow and I made my case quickly, with no problems
How nice that you are satisfied! That makes us very happy. 😇😍
Första gången jag handlat hos er,,men nöjd.
Hej Iren! Tack för din fina recension, vi uppskattar det väldigt mycket! 😍😇 Hälsningar, Sofie
Good cooperation and quality
Hi Rian! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍
Cover ben fatta, la prima che avevo ordinato era andata persa ed hanno provveduto a mandarne un'altra, sono molto soddisfatta
Grazie Chiara! Mi fa piacere che siate soddisfatti, facciamo di tutto per rendere felici i nostri clienti. Cordiali saluti, Sofie
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