I ordered a bespoke product as a gift for my friend and unfortunately there were two separate occasions where the delivery did not arrive. Finally it did arrive months after the original case was ordered after having to reorder it two times because it got lost in the mail. While this is not directly CaseCompany's fault it may be worth looking into the courier service and finding out how it is possible to lose two cases. However, I will say that I was very happy with the service of the customer service team in helping resolve the issue - especially Sofie was very helpful, responsive and kind.
Thanks for the review. There is room for improvement. We will get to work on this!
Il prodotto è perfetto, è arrivato subìto. Sono molto soddisfatta.
Hi Serena💐, Thank you so much for appreciating our hard work and products. That's where we get all the energy from, fantastic! 😍 Kind regards, Sofie🌺
Smooth experience with great product
Yeej, how nice that you are happy!!! 🎉 You're welcome and see you soon? 🌺
It was good and doing take too long to arrive good quality product
Hi Abbey! Top that you are satisfied, that's what we do it for. Thank you so much for your nice words🌺🤗 Kind regards, Sofie 😇
.
Thank you for the nice review. We are doing our best :)
Originele beoordeling
I will Try again with a new one, but at the moment I am very angry.
Hi Fra, Thank you for your feedback! I'm sorry to read that your order was not delivered in good order and that you don't have a good experience with our shop. We are fed up with this. We would therefore like to make it up to you. Would you please check your email? Kind regards, Sofie
Really good experience, case turned out a lot better than expected, quality of the photos on the case are really good, would recommend and will be back in the future for another.
Hi Sarah! Top that you are satisfied, that's what we do it for. Thank you so much for your nice words🌺🤗 Kind regards, Sofie 😇
Highly recommend. Have had lots of compliments.
How nice that you are satisfied! That makes us very happy. 😇😍
Ho ordinato la cover per il mio ragazzo ed è semplicemente meravigliosa, qualità ottima. Materiale resistente e le foto si vedono veramente bene, non sono sgranate.
Ciao Siria! Grazie per la tua bella recensione, la apprezziamo molto! 😍😇 Saluti, Sofie
Love the case, and it's greatly admired
Thank you!!! Fine and kind words; that's what we do it for! 🎉👍🤗
In love with my case, good quality and desigb
Hi Giulia, Wonderful to read your positive review. 🎉 We do our very best to make everyone happy and are very happy that it is appreciated. Thank you so much! 👍😇 Warmest regards, Sofie
Arrivata in breve tempo , veramente bella
Ahw, che bel messaggio! 😍 Grazie mille per i complimenti. 💐 Ci farebbe piacere rivedervi! 🤗
Happy with phone case. Good fix and love the design. Easy to use website and wick delivery. Would recommend.
Hi Anne😍, thank you for your time and energy in writing this positive review. This makes us extremely happy and gives us energy to improve our service even more! 😍🤗 You are a topper!!! 🌺
Excellent quality fast delivery and it’s just perfect
Thank you!!! Fine and kind words; that's what we do it for! 🎉👍🤗
It was my first time to use this company for new phone cases. I have to say I was very impressed with the quality and service. My case came exactly as described on the website and the delivery was fast with tracking provided. Case fitted my phone perfect and I will buy cases again from the CaseCompany and highly recommend them. Very impressed and really happy.
Hi Clive! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍
Arrivata uguale alla foto, bella davvero!
Ciao Erica! Grazie per la tua bella recensione, la apprezziamo molto! 😍😇 Saluti, Sofie
At first I was a bit cautious but when the case came it was nice, the case itself is quite thin and bendy. The packaging it came in was not like they advertised it but glad it can in one piece.
Hi, huge thanks for this nice review. 😬⭐ We are doing our best!
The pictures on the phone case was very good quality and the case fit perfectly, I would definitely use the company again, the only thing that stopped me giving 5 stars was the delivery time, I waited over a week, which isn’t too long but could have been quicker.
Hi Julie! Thanks for the review. It makes us super happy! 😇😎💐 Apologies for the slightly longer wait, luckily it was worth it! We'll go for the 10 points next time! ⭐ Have a great day, Sofie
Very nice cover
How nice that you are satisfied! That makes us very happy. 😇😍
Fantastic
Hi Colette, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
Brilliant
Hi Leon! Top that you are satisfied, that's what we do it for. Thank you so much for your nice words🌺🤗 Kind regards, Sofie 😇
Cover meravigliosa le foto sono stampate proprio bene,immagine pulita. Ci ha messo qualche giorno in più per arrivare ma sono molto soddisfatta
Ahw, che bel messaggio! 😍 Grazie mille per i complimenti. 💐 Ci farebbe piacere rivedervi! 🤗
Honestly amazing great service and great quality
Hi Paige🌺! Thanks for the positivity😉! This is what we do it for😍! Happy weekend💐, Kind regards, Sofie 🎉
Quick delivery
Hi Mariana! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍
A great case, a great service. All good and I feel like I've got a new phone which is brilliant.
Thanks Serena! Glad you are satisfied, we do everything to keep our customers happy. Kind regards, Sofie
It doesn't fit my phone properly.
Hi Lucia, Thank you for your feedback! I'm sorry to read that your order was not delivered in good order and that you don't have a good experience with our shop. We are fed up with this. We would therefore like to make it up to you. Would you please check your email? Kind regards, Sofie
• Iedereen mag een review schrijven zolang er voldaan wordt aan de gebruikersvoorwaarden.
• Kiyoh & Klantenvertellen zijn onafhankelijke platformen en erkend Google reviewpartner. Of een review nu lovend is of juist kritisch – iedere stem telt.
• We voeren geautomatiseerde en handmatige controles uit om valse reviews zoveel mogelijk tegen te gaan.
• Reviews die op eigen initiatief zijn geschreven worden direct online getoond en binnen 72 uur geverifieerd.
• Meer weten hoe deze reviewpagina tot stand komt? Lees dan hier meer.
• Wil je meer weten? Bekijk ons privacybeleid en ontdek hoe we omgaan met gegevens en reviews.