Filters

10

From order to delivery, all went smooth

As i mentioned. From order to delivery all went smooth. To make some items sure a check was requested and that went fine also. So, no any remark. All good

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
9

Quick

It was a call and an email after which I was fully convinced everything will be arranged according to plan

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
10

missing the chocolate anchor

all oke running smooth

  • Would you recommend us? Yes
  • Price/quality of our goods Poor
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
9

Quick respons and reliable service.

Very good service, quick in replying all inquiries.

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
9

fast delivery and good quality products

fast delivery and good quality products

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
9

Request picked up directly and taken care of the correct way

When placing the request/order all went well and smooth.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
10

You get an answer quickly.

A reclassification of anchor chains happens smoothly. The delivery abroad is fast.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
9

Wortelboer was very helpful in the complete process

We do business with Wortelboer for anchors and chains. I always find the employees verry helpful in this process. from pricing to delivery.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
8

Very good, prompt replies and action

Positive and professional approach. Reliable vendors.

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
6

Ok,

Ok, quick respond on request , but expedition of purchased items was a little confusing, hard to get feedback on tracking etc. Using one single email adress seems a litle old fashion, new customer contact apeared each time i was in contact. Order confirmation was quick, but shipment and follow up was poor. Direct contact with seller all the way until item is delivered is necessary , especialy if it is an Priority shipment.

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Poor
  • Technical knowledge of our staff Good
  • Resolving complaints Sufficient
  • Fulfilling agreements Sufficient
10

Excellent

Service was organized on very short notice!

  • Would you recommend us? Yes
  • Price/quality of our goods N/A
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
10

Delivered as ordered.

Fast and reliable information from a competent team.

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
10

Prompt response to all our queries.

The experience has been excellent. We have received reply to our e-mails and our calls always in short-time. Considering the all items quoted/purchased for our vessels, there is an excellent price/quality relation. Great assistance for shipping items.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
8

So far no complains.

So far so good.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
10

Excellent

Very good experience, clear concise communication. Delivery on time.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
10

Just excellent.

Very efficiency, quality work and fast!!

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
10

Very professional, all-inclusive service for a fair price

The required anchor was in stock. A service team for installation was available without waiting time. Despite delays in loading, the service team was available in the early morning hours and completed the installation in a fabulously short time. All in all a perfect service from one source.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
10

Good

We experienced good communication and service as we are used to.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
8

Deborah works fast and professional, support at any time.

Management from Wortelboer refused delivery until money on account visible. Was not communicated by them and only Deborah was helping to find solution. Should have been clear announced by managment direct to customer.

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Sufficient
  • Fulfilling agreements Sufficient
8

Very happy.

There is never any problems.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
10

Efficiency and quick feedback.

N/A

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
8

Delivery done as agreed

Delivery done as agreed

  • Would you recommend us? Yes
  • Price/quality of our goods Sufficient
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints N/A
  • Fulfilling agreements Good
8

prettig bedrijf om mee te werken

Problemen worden altijd snel en goed opgepakt.

  • Aanbevelen? Ja
  • Prijs/ kwaliteit verhouding Voldoende
  • Communicatie met onze medewerkers Goed
  • Technische kennis van onze medewerkers Goed
  • Oplossen van eventuele klachten Goed
  • Nakomen van gemaakte afspraken Goed
9

everything went smooth and fine!

The vessel received everything in good order

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good
9

Very good support and problem solving

Prompt reaction, flexible support, fast delivery.

  • Would you recommend us? Yes
  • Price/quality of our goods Good
  • Communication with our staff Good
  • Technical knowledge of our staff Good
  • Resolving complaints Good
  • Fulfilling agreements Good

About Wortelboer

Our company is located in Rotterdam and we have been working in the shipping industry for more than 50 years, in which we have proven to be a very reliable partner! We offer quick deliveries of all types and weights of anchors and all diameters of studlink chaincables. Also shortlink chaincables are available. Should help be needed with installing your newly purchased anchor or chaincables, we have a professional team that can perform fittings during regular or irregular times; at night or on the weekends as needed, 24/7 available to serve you quickly and efficiently.

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