Heeft een totaal van 162 beoordelingen met een gemiddelde score van 9,3
Review overzicht
Positief sentiment89%
Klanten waarderen snelle reacties, betrouwbare levering en een goede prijs-kwaliteitverhouding. De meeste beoordelingen prijzen duidelijke communicatie en behulpzame ondersteuning, met af en toe zorgen over betalingsvoorwaarden of verpakking. Over het geheel genomen wordt de service als betrouwbaar en professioneel ervaren, met stip op tijdige leveringen en naleving van afspraken. De ervaringen tonen consistentie en klantgerichtheid in de afhandeling van bestellingen.
Sterke punten
Snelle reacties
Betrouwbare levering
Goede communicatie
Gebaseerd op 18 reviews
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4
Poor client service
Only prepayments accepted.
Not handling the PO´s with adequate urgency.
Not packing the goods according to the PO
Absurd high price for packaging
Price/quality of our goods
Sufficient
Communication with our staff
Sufficient
Technical knowledge of our staff
Sufficient
Resolving complaints
Poor
Fulfilling agreements
Sufficient
Beveelt niet aan
19 November 2025
Robert
Santos
10
Have received fast clarification on all questions, thanks.
The business with Wortelboer is quite small, due that our vessels had not demanded so many new chains and anchors within the last years.
For sure for future orders is Wortelboer marked as reliable Partner in our quality system.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
9 October 2025
Klaus
Drochtersen
7
Good
We received prompt responses from supplier regarding procurement, packing and delivery. However, there was some hick-ups during communicating with local agent and regarding customs clearance of goods. At the end, we received the good in due time as committed.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Sufficient
Fulfilling agreements
Good
Beveelt aan
14 August 2025
ADNAN AHMED ANSARI
SINGAPORE
10
Fabulous!
We are very pleased with our collaboration with G.J. Wortelboer. Their reliability in delivery, responsiveness, and overall service quality have consistently exceeded our expectations. Whether it concerns anchors, chains, or accessories for seagoing vessels, Wortelboer has proven to be a dependable and efficient partner.
Their quick response times and proactive communication make working with them both smooth and effective. We are confident that we will continue to make frequent use of their services in the future and highly recommend them to others in the maritime industry.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
7 August 2025
Oscar
Rotterdam
10
Excellent service
As usual the communication, service and quality was excellent!
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
N/A
Fulfilling agreements
Good
Beveelt aan
4 June 2025
Andreas
Hamburg
10
Very communicative and accomodating
When ordering Elise and Sandra were very helpful
Price/quality of our goods
Sufficient
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
5 May 2025
Kevin
Seattle
9
Really good
It was a really nice experience working with yo. thank you!
However, for future orders, we’d like to agree on better payment terms. In this case, we had to pay the full amount before the order was processed, and we'd prefer a more balanced approach going forward.
Looking forward to continuing our collaboration!
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
1 April 2025
Samuel
Las Palmas de Gran Canaria
10
very happy, everything perfect
I love it, because they are very quick to answer, very effective, and they always look for the best solution to make everything easier for you.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
10 March 2025
Vanessa Mir Jimenez
Spain
9
Good experience
Material in stock and quickly installation on board.
Price/quality of our goods
Sufficient
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
3 February 2025
Diego Fernández Solís
Gijón
10
G.J. Wortelboer always responsive & helpful with expertise
G.J. Wortelboer is a key supply partner for majority of our Class Certifiied Ground Tackle & Chain Cable.
Price/quality of our goods
Sufficient
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
9 January 2025
Mark
WEST PALM BEACH
10
good
always reliable and good by all means
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
N/A
Fulfilling agreements
Good
Beveelt aan
8 January 2025
Jerzy Ulanowski
Oldendorf/GERMANY
10
Wortelboer is THE address when it comes to Anchor & chains!
Perfect service from initial request to execution. It is always a pleasure to work with Wortelboer.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
6 January 2025
Jakob
Hamburg
7
No credit terms provided despite regular purchases for ships in the fleet.
We purchased anchor chains for Kilburn in Jul'23, Westminster in Sep'24 and for KAZAK in Nov'24. But still unable to secure a 30 days' credit terms for payment of invoices, which we maintain with most of EU and Asian suppliers. This creating difficulty in arranging the order for delivery in timely manner.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Sufficient
Resolving complaints
Sufficient
Fulfilling agreements
Good
Beveelt aan
3 December 2024
ADNAN AHMED ANSARI
SINGAPORE
9
Swift handling of the order and goos cooperation
Ref mention already, swift action taken and we had the anchor in due time.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
N/A
Fulfilling agreements
Good
Beveelt aan
3 December 2024
Steinar Johannessen
Lysaker, Norway
10
fast and helpful
Peter and Hessel are very effective people
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
N/A
Fulfilling agreements
N/A
Beveelt aan
3 December 2024
Jean-Leo
Zwijndrecht
8
Smooth
communication wasn't 100% but service and speed were excellent
Price/quality of our goods
Sufficient
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
1 November 2024
Sander Toonen
Alblasserdam
10
Excellent performance!
The people at Wortelboer got to work on our request very quickly. Because they had all the materials in stock, the decision was made quickly.
Price/quality of our goods
Sufficient
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
1 November 2024
Oscar van Dijk
Rotterdam
8
Quick response and reliable collaboration.
Over the years we have purchased our anchors and chaincables from company Wortelboer. They have proven to be reliable and assisting in everyway possible.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
3 October 2024
Robbert
Rhoon
9
satisfactory
satisfied with feedback and fast quotation.
Price/quality of our goods
Sufficient
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
1 October 2024
Anna Lelikova-Kuzmenko
Bergen
10
Fast and reliable
Fast and reliable, problemsolvers.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
1 October 2024
Hendrik
Urk
8
Very quick and good service!
Very professional and good service!
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
1 October 2024
Jakob
Den Helder
10
Very happy with their work
very professional, quick responses, quick solutions, give you more options for the purchase, very happy with the service and everything.
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
6 September 2024
PROJECT X PROJECT SL
Spain - Mallorca
10
perfect
good
Price/quality of our goods
Sufficient
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
N/A
Fulfilling agreements
Good
Beveelt aan
3 September 2024
Rob
Gdynia
10
perfect
expensive, but comparing with other companies the quality and serice is much better
Price/quality of our goods
N/A
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
N/A
Fulfilling agreements
Good
Beveelt aan
2 September 2024
Alfred van de Uitvlugt
Farmsum
9
GOOD
Prompt response appreciated
Price/quality of our goods
Good
Communication with our staff
Good
Technical knowledge of our staff
Good
Resolving complaints
Good
Fulfilling agreements
Good
Beveelt aan
6 August 2024
ADRIANA CONTRERAS
MIAMI
Review overzicht
Positief sentiment89%
Klanten waarderen snelle reacties, betrouwbare levering en een goede prijs-kwaliteitverhouding. De meeste beoordelingen prijzen duidelijke communicatie en behulpzame ondersteuning, met af en toe zorgen over betalingsvoorwaarden of verpakking. Over het geheel genomen wordt de service als betrouwbaar en professioneel ervaren, met stip op tijdige leveringen en naleving van afspraken. De ervaringen tonen consistentie en klantgerichtheid in de afhandeling van bestellingen.
Heeft een totaal van 162 beoordelingen met een gemiddelde score van 9,3
Over Wortelboer
Our company is located in Rotterdam and we have been working in the shipping industry for more than 50 years, in which we have proven to be a very reliable partner! We offer quick deliveries of all types and weights of anchors and all diameters of studlink chaincables. Also shortlink chaincables are available.
Should help be needed with installing your newly purchased anchor or chaincables, we have a professional team that can perform fittings during regular or irregular times; at night or on the weekends as needed, 24/7 available to serve you quickly and efficiently.
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