Very helpful when I had problems!

The calculator worked well to get the right strut and I received the product in 6 days, at a fair price. You can't ask for any better.

Fast shipping and worked as needed.

All good

The gas springs arrived early and neatly packaged. Not installed yet, but preliminary testing sounds perfect.

When the gas springs on my 20-year-old boat failed, there was no direct replacement available. Ian worked with me over a period of months to fine-tune my replacement needs, helping me despite inadequate data about the old springs Yesterday I installed my new springs and they worked like a charm. Thanks, Ian!

After a few struggles with the spring design program I contacted customer support. They were very helpful in finding an alternate spring to the one that was out of stock. Very pleased with the follow up service. Cheers,

Ordered two gas springs I was sure that I ordered the correct one the conformation email was what I received one size too small. No help from customer service and still haven’t heard on how to return and order the proper springs. Also asked for help to make sure that I ordered Gas Spring the correct springs and I have still not heard from anyone.

Unfortunately every time I order gas struts from the cokpany, I experience friction points. This time it was the website that was down and I did not receive the tracking information to estimate the time of the arrival. Moreover, I received one of the gas struts as used one, since it had chips on it. It works though. However, if I’m paying the premium price I expect new item.

Prompt delivery

Shocks fit as described. Used for chamber vacuum sealer lid.

Hi, I received my order but did not meet the load capacity. Is it possible I will return it and replace a bigger one? What's the procedure? Thanks!

We did few order with Gasspring.ca and we are well sastified.

Prompt delivery and it works as expected 100% with my gym machine as replacement to the original air shock.

Excellent help finding exactly what I needed

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Hi, As a whole your company was good to deal with up to the point that I needed to order an alternate to the suggested one as it was not in stock. I asked for advice on a different length alternate and was referred back to the filter which is difficult to understand. It would also be nice if you proclaimed the fact that you're an American company instead of running under the the Canadian flag for your website as it appears less than honorable to slam tariffs on us and then hide behind our flag to promote your company.

Ordered a single gas spring and received a damaged box that was empty. Contacted the company and they responded immediately, replacing the order. It arrived today. Very happy with their attentiveness.

Easy to order arrived in good time error made and i was sent the wrong spring but resolved quickly and without issue

Not a lt to say I ordered and it arrives with no hitches

My only negative is that your website for choosing springs is designed for the professional user. It's not clear for a non-pro like me what the length in inches is for each spring pictured (they all looked the same to me, so I ended up ordering the wrong one.)

It was easy to use the website tools to custom build the springs I required. The springs arrived in just less than 2 weeks. My only comment is that there was no tracking provided so I was getting worried if there was shipping problems.

150 lb hatch door opens and closes with ease.

I installed the gasspring on the tractor cab doors and found that they opened too quickly compared to the tractor's original strut.

The struts sent were the wrong replacement for the one that was needed.