Nederlands
8,6
37 beoordelingen in de laatste 12 maanden
86% beveelt ons aan

Reviews voor Septic tank shop

  • Totaal score 9.1
  • Totaal aantal beoordelingen 137
  • Beveelt ons aan 94%
  • Aantal keer bekeken 6,519

Filters

10

Great service

Easy to find what we needed and a simple process

  • Would you recommend us? Yes
Michael , Croydon
10

So happy that we purchased this amazing product.

Very easy-to-use website. Ordering was easy and simple. The bacteria arrived quickly and well packed.

  • Would you recommend us? Yes
Debbie , Dereham
7

The product arrived in good time

There is a large selection of products on offer and my only suggestion is to provide more description on what differentiates each from one another as some are very similar. I’ve added the solution to my septic tank and it’s early days as to how effective it is.

  • Would you recommend us? Yes
Tom , Suffolk
10

Amazing service from start to finish

I would just like to express my appreciation for all the amazing help I received from your staff members. The quick response and helpful advice really gave me confidence that they were the real deal and totally understood my dilemma. Product turned up super quick and am not just waiting to see if this helps my situation. Thank you so much. I have already spoken your praises to my friends and family. Keep up the great work.

  • Would you recommend us? Yes
Claire , Ipswich
10

Easy, straightforward process

I discussed my requirements with someone who was very helpful without being pushy. Very easy to find the product I was after.

  • Would you recommend us? Yes
Mike , Taunton
9

Top product for waste tanks

We have been using Septic Tank products for a few years and it has never failed to do the job - one scoop per person in the household per week - and you transmute human waste to perfectly acceptable grey water. Easy to use. My one small gripe is the change in packaging - the old tube tubs were ideal to store and dispense from.

  • Would you recommend us? Yes
Alex , Carmarthen
5

Added your product to our 7cm tank waiting to see if smell/ colour improves

Simple - ordered on line and delivered

  • Would you recommend us? Yes
Michael , Loughborough
10

Works well

Used as advised, worked well.

  • Would you recommend us? Yes
bryan , INVERURIE
10

Order and delivery first class

It is my first time with the product when I see it work I will continue purchasing from Septic Tank

  • Would you recommend us? Yes
Terence , Nottingham
10

Expensive and high quality

We have a 5000 litre underground rainwater tank in our garden. Generally, the water from it is clean and odour free. But in warm, dry conditions it can end up a bit dirty and smelly. That’s a problem because we use it to flush the toilets in the house. We use Bio-Recup LQD - Rainwater Tank Treatment and it definitely works. We have had to use 3 bottles so far this year so it is expensive but worth it.

  • Would you recommend us? Yes
Mark , Kidderminster

Reactie van het bedrijf

Thank you very much for your honest and detailed review. We’re glad to hear that you are generally satisfied with the quality of your 5000-litre rainwater tank and that the water is usually clean and odour-free. We understand that during warm, dry periods it can be more challenging to maintain optimal water quality, especially when the water is used for flushing toilets. It’s great to hear that our Bio-Recup LQD – Rainwater Tank Treatment is effective for you and helps reduce the issue. While the treatment can sometimes feel expensive, we truly appreciate your trust in the quality and results of our product. If you would like tips on optimizing usage or additional solutions to keep the water fresher for longer, we’re happy to assist. Thank you again for your feedback, and if you have any questions, please don’t hesitate to contact us! ^Silvia

6

Smell got worse

I added the Dutch Water tech bio recap LQD to my 5000 L rainwater tank in February this year as there was a slight smell from the water. Two weeks ago, the water in the toilet smelt really bad. I wanted some advice on what to do next and phoned the company but got an answer phone. Left a message but they didn’t ring back. Ordered another bottle. Added that. Hope the smell goes.

  • Would you recommend us? No
ANDREW , Holywell

Reactie van het bedrijf

Thank you very much for your review and feedback. We're sorry to hear that you’ve experienced odour issues with your rainwater tank and that you were unable to reach us by phone right away. Our sincere apologies — that’s certainly not the level of service you should expect from us. It’s good to hear that you’ve added Bio Recup LQD again. In some cases — especially with stagnant water or higher temperatures — a follow-up treatment may indeed be necessary. If the smell hasn’t fully disappeared, please don’t hesitate to contact us. Sometimes the issue lies elsewhere in the system, in which case a different product may be more suitable. We're happy to think along with you and help find the right solution. I’ll send you an email shortly so we can discuss your situation in more detail. Please also check your spam or promotions folder, just in case our email ends up there by mistake. ^Silvia

10

It has made the smells go!

Really struggled with septic tank and drain smells. This is the only product that works. We are so pleased. Thank you

  • Would you recommend us? Yes
Kate , Middlesbrough

Reactie van het bedrijf

Thank you so much for your wonderful feedback! We’re delighted to hear that the Anti Sewage Smell in House – Kit 1 has effectively eliminated the unpleasant smells from your septic tank and drains. It means a lot to us that our product is the only one that worked for you, and that you are so pleased with the results. If you ever need any advice or support in the future, please don’t hesitate to reach out. We’re always here to help! ^Silvia

2

Unimpressed, money wasted unfortunately

I had a problem with a poor soakaway flow in my system. Three weeks later I thought this product may have helped. It didn't.

  • Would you recommend us? No
John , Langport

Reactie van het bedrijf

Thank you very much for your review and feedback. We're sorry to hear that the result was not as expected. We supply bacterial products that typically need 2 to 3 weeks to reach their full effectiveness. I understand that my colleague reached out to you by email this past Monday to discuss the situation and find a better solution together. If you haven't seen this email yet, could you please check your spam or junk folder? We would really like to help improve the situation for you. ^Silvia

8

Fast delivery, products seem to be working!

Easy to use Website/Account, and products turned up quickly and well packaged.

  • Would you recommend us? Yes
James , Gloucester

Reactie van het bedrijf

Thank you for your review! We really appreciate it! ^Alana

9

Rapid response to email question, fast delivery and effective product

I have a 5000l rain water recovery tank (used for garden irrigation, toilets, washing machine and outside taps) that occasionally gets overrun by contaminated water from an ageing and easily blocked sewer operated in the UK by Southern Water. In the past I have spent several £100 on a contractor to empty and clean the tank. I'm not prepared or equipped to climb into the tank for a proper hands on clean up. This time I had Southern Water empty the tank as part of their clean-up. I then used a stick pump to clear more water and hosed the tank before stick pumping it again. After online research and a rapid email exchange with Dutch Water Tech I added 2500l of clean water and 0.5l of BIO-RECUP LQD. After a few days the water from the tank was clear and odourless. The cost was a fraction of commercially cleaning my tank. I am making a claim to Southern Water for the cost of the product and pump. Well done Dutch Water Tech!

  • Would you recommend us? Yes
Andy , Lymington

Reactie van het bedrijf

Thank you very much for your detailed and positive review! We’re so pleased to hear that you’re happy with our service, the fast delivery, and the effectiveness of BIO-RECUP LQD. Your experience perfectly illustrates what we aim to achieve: a practical, affordable, and effective solution – even in challenging situations like this one. We hope your claim with Southern Water will be resolved successfully. Should you have any questions or need further advice in the future, we’ll be more than happy to assist you again. ^Silvia

9

Great product and service

Bought this as our outside drain is clogged. Easy to order and arrived quickly. Item instructions are easy to follow and it doesn’t have a bleach like smell. Item does seem to be taking effect and I will certainly look at purchasing from this site in the future.

  • Would you recommend us? Yes
Lois , Presto

Reactie van het bedrijf

Thank you very much for your review! We appreciate it and are extremely happy to hear that you are satisfied. ^Alana

9

Ordered online, and delivered in quick time.

Was most cost effective online and delivered as predicted.

  • Would you recommend us? Yes
john , Aberdeen
5

Customer service good, product ineffective

Sadly the product I was suggested to buy did not work or manage the situation even though I called to get a recommendation.

  • Would you recommend us? No
Ruth , Elgin

Reactie van het bedrijf

Thank you very much for your review. We appreciate you taking the time to share your experience with us. We always aim to support our customers and look for suitable solutions or ways to improve the situation. I looked into our previous communication and noticed that product K67 was recommended, but K87 was ultimately ordered. This is, of course, completely understandable – the K-numbers are quite similar and can easily lead to confusion. It's possible that this difference in products may have affected the results, which could explain why the outcome did not fully meet your expectations. In any case, we’ll reach out to you privately to see how we can assist you further. ^Silvia

10

Excellent service

Easy to use website with lots of helpful advice and very quick delivery. Will review the product once I've used it for a month or so!

  • Would you recommend us? Yes
Sarah , Worcester

Reactie van het bedrijf

We are extremely happy to hear that you are satisfied with our service, we really appreciate it! Thank you for your review. ^Alana

10

Excellent product with fast delivery in ingenious letter box shaped bottle.

Excellent service

  • Would you recommend us? Yes
David , Ludlow

Reactie van het bedrijf

Thank you very much for your review, we are glad to hear that the delivery of your package was prompt! ^Alana

10

Excellent service

Easy to order from the website. The package came quickly and was well packaged. Would both recommend and use this company again.

  • Would you recommend us? Yes
Mike , Taunton

Reactie van het bedrijf

We are happy to hear that you are satisfied with the delivery of your order. Thank you for leaving a review, we are extremely happy about this! ^Alana

10

Does what it says on the bottle

We had a problem with a poorly draining leach field and tried various things to sort it out to no avail. Then tried K570 Leach and Drain Field Opener after reading reviews. We put a bottle in every month for six months and gradually noticed an improvement. We now empty a bottle in every two months. It seems to be working.

  • Would you recommend us? Yes
Adrian , Mawnan Smith

Reactie van het bedrijf

Thanks for leaving a review of K570! We really appreciate your review. ^Alana

10

Very helpful and knowledgeable

Fast, friendly and very professional. Really good company to deal with. Recommended a certain product and it worked a treat in the septic tank.

  • Would you recommend us? Yes
Andrew , Garstang

Reactie van het bedrijf

Thank you for leaving a review, we are happy to hear that you are satisfied. ^Alana

9

Great service and delivery time

I have purchased this product previously and no issues again this time.

  • Would you recommend us? Yes
Simon , Swansea

Reactie van het bedrijf

Thank you for leaving a review! We appreciate it very much. ^Alana

10

Seems to work well

Very good experience

  • Would you recommend us? Yes
Shaun , Farnham

Reactie van het bedrijf

Thank you for your review! We are happy to hear that you are satisfied! ^Alana

Bedrijfsgegevens

Poortweg 1

4613 BW Bergen op Zoom

[email protected]

septictank-shop.co.uk/

Over Septic tank shop

Septic Tank Shop is your trusted address for your water treatment products. We work with sustainable products with as much care for the environment as possible.

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