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9,7
15 avis au cours des 12 derniers mois
100% recommande cette société

Commentaires pour VA Imaging

  • Score total 9.5
  • Nombre total d'examens 278
  • Recommandations 96%
  • Pages vues 11,109

Filters

10

Der deutschsprachige Kundendienst geht sehr bemüht auf unsere Wünsche ein.

Wir schätzen die Zusammenarbeit mit VA Imaging sehr. Die deutschsprachigen Accountmanager gehen stets auf unsere individuellen Wünsche ein und finden auch bei kurzfristigen Änderungen immer eine passende Lösung. Durch ihre Unterstützung und Flexibilität konnten wir unsere Projekte bisher immer schnell und reibungslos umsetzen. Vielen Dank für die hervorragende Zusammenarbeit!

  • Würden Sie uns weiterempfehlen? Ja
anonym
10

Good products and services

Lead time are a bit long but they VA imaging is a reliable provider that simply does what it says. Each time we needed to talk to someone, we had a proper client service with real listening and the will to find solutions.

  • Would you recommend us? Yes
anonymous
10

Easy to deal with

Its a pleasure to contact with the sales department. They are very polite and always ready to help. Our orders are always delivered on time and the communication is easy and simple. High quality products.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our sales team and that our products and services meet your expectations. We look forward to continuing to help you.

10

Très professionel

Parfait

  • Nous recommanderiez-vous? Oui
anonyme

Réponse du propriétaire de l'entreprise

Bonjour, Merci pour votre message. Je vais me connecter à mon tableau de bord sur votre site pour consulter tous mes avis.

10

Excellent

It was easy and quick process from ordering to receiving. One personal message from the team is making it even better. Thanks

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you so much! We are happy that the process was quick and efficient and that you enjoyed the personal message.

10

Really nice products

i called them and they proposed the camera, lens and light setup. I received everything 2 days later. Tested it and it works. I didn't expect such a good image quality for the total set price. They recommended the cheapest camera they had, but it's perfect for detecting the defects on my products.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thanks for your feedback! We're glad the setup works well and that you're happy with the image quality. It's great to hear the recommended camera is meeting your needs. Let us know if you need anything else!

10

good

camera works good

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you! We're so glad to hear you're happy with the quality of our products and services.

10

Just great

Needed a customized lens with fixed iris and I just needed 10 pieces. They where able to do it for just a few euro's extra per lens. Great service

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

We're glad we could support your project with the customized fixed iris lenses. It's great to hear that you were happy with the service and pricing. If you ever need anything else, don't hesitate to reach out. We're here to help!

10

Fijne service & goede producten

De producten kwamen sneller binnen dan verwacht, erg blij mee!

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Bedankt voor je mooie review! We zijn heel blij om te horen dat onze service en producten je zo goed bevallen, en dat je bestelling sneller binnen was dan verwacht. Mocht je nog vragen hebben, dan helpen we je graag verder!

9

Great customer service, fast delivery.

Unfortunately they could not help me finding a suitable camera+lens combination for a specific application, but they even assigned a physicist to my query.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your review! We're sorry we couldn't find the perfect camera and lens combination for your application. We truly appreciate you giving us the opportunity to assist, and we hope to welcome you back in the future.

10

Absolut begeistert

Ich bin absolut begeistert von der MER2-160-227U3M-Kamera, die ich bei VA-Imaging erworben habe. Die Kamera übertrifft meine Erwartungen in jeder Hinsicht. Die Bildqualität ist scharf und klar, selbst bei schnellen Bewegungen. Die Installation war unkompliziert. Der Kundenservice von VA-Imaging war ebenfalls hervorragend. Sie waren sehr hilfsbereit bei der Beantwortung meiner Fragen und haben die Kamera schnell und sicher geliefert.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass die MER2-160-227U3M-Kamera Ihre Erwartungen übertroffen hat und Sie mit Bildqualität, Installation und unserem Kundenservice so zufrieden sind. Wir helfen Ihnen auch in Zukunft gerne weiter, wenn Sie etwas benötigen!

8

Very good service

We are very happy with the quality of goods and services.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you! We're so glad to hear you're happy with the quality of our products and services.

9

Top

Top!

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Bedankt voor je review! Fijn om te horen dat je tevreden bent!

10

I like the quality and price of the camera

I bought a camera and lens. It was delivered fast. Connecting was easy using their quickstep article. The image quality is really great.

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Thanks for your feedback! We're glad to hear your camera and lens arrived quickly and that setup was smooth with our Quickstep article. Enjoy capturing great shots!

10

Great service

I needed a replacement part for a camera - not only was it delivered almost two weeks earlier than expected, but it also arrived well packaged.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your feedback. We're glad to hear that the replacement part arrived earlier than expected. Delivering quality service and ensuring your satisfaction is our top priority. If you ever need assistance again, don't hesitate to contact us! Kind regards, Customer service

10

Zeer prettig contact, snelle respons

Op mijn vragen kwam zeer snel antwoord. De juiste camera was snel bepaald en de bestelling meteen geplaatst. Camera binnen twee dagen in huis. Ik hoop in te toekomst opnieuw zaken te kunnen doen!

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Thank you for your feedback! We wish you success in your future projects. We look forward to the opportunity to assist you again in the future. Best regards, Customer service.

10

Great

These people know their subject. Thanks to their help, I was able to successfully complete my machine vision project. They are competent in optics and that makes the difference. Delivery and post-delivery service at the highest level.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for positive feedback! We're pleased to hear that our expertise in optics and machine vision helped you achieve success with your project. Your satisfaction is our top priority, and we're committed to providing the highest level of service both before and after the sale. Please don't hesitate to contact us if you have any further questions or require additional support. Kind regards, Customer service.

10

snelle leverering en meedenken

goed product

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Thanks for your feedback! Kind regards, Customer service

10

Sehr gute Beratung, kompetentes Fachwissen, nett und zuvorkommend.

Qualität des Objektivs vergleichbar mit einem Objektiv von Edmund Optics zum halben Preis. Wir werden die Produktion auf das neue Objektiv von GetCameras umstellen.

  • Würden Sie uns weiterempfehlen? Ja
anonym

Réponse du propriétaire de l'entreprise

Thank you for your feedback! We're happy to hear that you found our advice helpful and that you're pleased with the quality and pricing of our lens. Kind regards, Customer service

10

Op voorraad en snel

Op voorraad en snel met vriendelijke service/

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Thank you for your feedback! We're glad you enjoyed our fast service and friendly support. We look forward to assisting you again soon! Kind regards, Customer service

1

wrong diagnostic which led to wrong products

You recommended several solutions with a 100% guarantee. We ordered the first solution, but it didn't work. We consulted you again, and you assured us that the next solution would work without fail. We immediately placed the order, but unfortunately, it also failed, leaving us in a difficult position with our customer.

  • Would you recommend us? No
anonymous

Réponse du propriétaire de l'entreprise

Thank you for taking the time to share your experience with us. We are sorry to hear that things didn't go as planned and understand how frustrating this situation must have been for you. It seems there may have been some miscommunication along the way, and I apologize if we didn’t provide the clarity you needed. Our intention was to offer solutions that could help, but I understand they didn’t meet your expectations, and that’s not what we want for our customers. I also realize there might have been some confusion about how to use the products effectively. We’re here to help and would be happy to walk you through the process or provide any additional support you need. We’d love to talk with you directly to understand better what went wrong and how we can make it right. Please don’t hesitate to reach out to our technical support team whenever it’s convenient for you. We truly appreciate your feedback and would like the chance to improve your experience with us. Thank you again for bringing this to our attention. Kind regards, Customer service.

10

The most excellent support i experienced in years.

The most excellent support i experienced in years.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your feedback!! We are happy to hear that you had such a nice experience with us! Kind regards, Customer service

10

Excellent

professional

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for the feedback! Kind regards, Customer service.

10

fast cable delivery

i had ordered a camera but forgotten to include the required cable. the cable was ordered and delivered very fast

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your feedback! We're happy to hear that the cable arrived quickly and met your needs. If there's anything else we can assist you with, please feel free to reach out. Kind regards, Customer service.

10

Fijne service en mooi productassortiment

Aan de telefoon twee keer goed geholpen met de juiste match tussen camera en lens. Verzending is netjes en snel verlopen.

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Thank you for your feedback! We're glad to hear that our service and product range met your expectations. It's great to know that our team was able to help you find the right camera and lens. We're also pleased that the shipping process went smoothly. If you need any further assistance, please don't hesitate to reach out. Customer service.

Company details

57 Philitelaan

Eindhoven 5617 AK

0031408514838

[email protected]

www.va-imaging.com

À propos de VA Imaging

VA Imaging fournit des produits d’imagerie conçus pour être intégrés à vos machines et projets innovants. Notre objectif ne se limite pas à l’innovation en soi, mais vise à proposer des solutions de vision industrielle qui vous permettent d’exprimer votre créativité de manière révolutionnaire. Avec VA Imaging, votre innovation prend une forme concrète dans le monde de la Vision & Automation Imaging. Nous sommes fiers d'offrir des caméras de vision industrielle, des objectifs, des éclairages et des accessoires personnalisables, même pour des commandes de petite envergure. Cela garantit que chaque projet, quelle que soit sa taille, bénéficie d’une approche sur mesure. Cette flexibilité permet à nos clients d’expérimenter et d’innover dans leur domaine, en s’appuyant sur les produits VA Imaging comme base pour leurs projets créatifs en vision industrielle. VA Imaging s’engage à être votre partenaire dans la création de l’avenir, en transformant vos idées créatives en applications de vision industrielle pratiques et innovantes. Le siège social et centre de distribution de VA Imaging est situé au cœur de Brainport Eindhoven, aux Pays-Bas. Avec des bureaux de vente à Londres (Royaume-Uni), Aix-la-Chapelle (Allemagne), Lille (France) et Charlotte, NC (États-Unis), nous couvrons les marchés européens et nord-américains.

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