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9,8
17 avis au cours des 12 derniers mois
100% recommande cette société

Commentaires pour VA Imaging

  • Score total 9.5
  • Nombre total d'examens 281
  • Recommandations 96%
  • Pages vues 12 688

Filters

10

Perfect!

Ordered another 4 cameras. The order arrived quick, was complete and everything seems to be working as intended. Can definitely recommend.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thanks for letting us know about your recent order! We're thrilled to hear it arrived quickly, complete, and that everything is working perfectly. We truly appreciate your recommendation – it means a lot! Kind regards, Customer service

10

very good

very good experience

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your words! We appreciate your feedback and we are happy that you had a nice experience with Get-Cameras. Sincerely, Customer Service.

2

implementation does not work

I did as in your readme-file and got error messages, I already mailed them to you. A really working python example would be VERY useful. regards, Christian

  • Would you recommend us? No
anonymous

Réponse du propriétaire de l'entreprise

Dear Christian, Sorry that you had difficulties implementing our Python example. Our support team normally reacts in 24 hrs, or you can always call us for immediate support. Also, on our knowledge center we have nice articles How to use our examples programs on specific platforms. https://www.get-cameras.com/machine-vision-knowledge-center If you have any questions, don't hesitate to give us a call for immediate support. Kind regards, Customer service.

10

Schnelle Reaktion auch über den Jahreswechsel

Auch eine Eilbestellung über die Weihnachtstage kam pünktlich am 2.1. -wie gewünscht- bei uns an.

  • Würden Sie uns weiterempfehlen? Ja
anonym
9

Werken goed na wat ondersteuning

Camera's werken goed na wat ondersteuning op afstand. Transportkosten relatief hoog. Get Cameras is goed bereikbaar via mail en telefoon.

  • Aanbevelen? Ja
anoniem

Réponse du propriétaire de l'entreprise

Thank you for taking the time to share your feedback. Your input is truly valued. Best regards, Customer Service

10

Much better than all others

Overall experience at GeT Cameras was amazing! Best prices and personal support.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Your feedback is genuinely valued. Thank you sincerely. Warm regards, Customer Service

10

Excelent

Good products, nice and sturdy built, excellent performance and wonderful support. Thank you get-cameras team

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

We sincerely appreciate your feedback. Thank you very much. Kind regards, Customer Service

8

good quality and fast delivery

So far, all components meet expectation, it would be great, though, if 3d models for all components were available.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your feedback. While we have 3D models for our cameras, we indeed have no 3D models for our lenses. Most of our customer draw our lens as a cilinder. I forwarded your comments to product management. Kind regards, Customer service.

4

Delivery time and cost of freight are too high.

Please see mentioned below...

  • Would you recommend us? No
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your feedback. We're delighted to announce recent improvements to our operations, specifically targeted at streamlining our handling costs while upholding the efficiency and swiftness of our delivery services. These enhancements have enabled us to lower our handling costs a lot. Standard handling is reduced from €99 to €19. Hoping to do more business in the future. Kind regards, Customer service.

10

Great products. Excellent support.

GeT Cameras in Germany made some photo's of our products to show the performance of their cameras and they looked perfect. Recently we purchased a camera with lens, and LED lights. We are not experienced with machine vision but the installation worked out fine. After installation on our laboratory we were surprised again of the high quality of the photos and the versatility of this system. (options in Galaxy viewer and integration in Python. Recently we had an issue with the software and the customer support was able to give us the relevant information to fix it within one day. The next time we need a camera we will not be looking to other suppliers but contact GeT Cameras immediately.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Your feedback is truly valued and appreciated. Thank you sincerely. Warm regards, Customer Service.

9

Suitable product for us

We already have several of your cameras. These are for stock only. Since we are taking them into stock, that means we are happy with them. Only lead time is little bit longer.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

We sincerely appreciate your feedback. Thank you very much. Most of our cameras are on local stock, when you order with express we can ship it immediately. If you have a special model, it takes 3-4 weeks, indeed. Kind regards, Customer Service

9

Sehr gut

...

  • Würden Sie uns weiterempfehlen? Ja
anonym

Réponse du propriétaire de l'entreprise

Thank you very much for your valuable feedback. We greatly appreciate it. Kind regards, Customer Service

10

Les produits sont de bonnes qualités

J’ai récemment commandé une caméra GigE avec un objectif pour réaliser un test qui s’est avéré très concluant. Les produits sont de bonnes qualités. L’équipe technique a été très réactive et compétente, en m’accompagnant dans le choix de mon matériel.

  • Nous recommanderiez-vous? Oui
anonyme

Réponse du propriétaire de l'entreprise

Thank you very much for your feedback. It is highly appreciated. Kind regards, Customer service.

6

fast delivery from stock, however relative high charge for fast delivery

good service, fast delivery from stock, however relative high charge for fast delivery

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for your feedback regarding our service and delivery options. We greatly appreciate your input as it helps us continually improve our offerings to better meet your needs. We're pleased to inform you that we've recently made enhancements to our operations aimed at optimizing our handling costs while maintaining the efficiency and speed of our delivery services. As a result, we've successfully lowered our handling costs, which allows us to provide faster delivery options at more competitive rates. Kind regards, Customer support.

10

excellent quality material and attentive and reliable supplier

In the commercial phase we had maximum support and delivery times were respected. The material is quite good with low and competitive costs.

  • Would you recommend us? Yes
anonymous

Réponse du propriétaire de l'entreprise

Thank you for taking the time to share your feedback. Your input is truly valued. Best regards, Customer Service

10

Gute Produkte zu einem fairen Preis

Ich kaufe regelmäßig Kameras und Objektive bei GetCameras. Ich bin sehr zufrieden mit der Qualität der Kameras und Objektive. Auch der Support von GetCameras ist gut.

  • Würden Sie uns weiterempfehlen? Ja
anonym

Réponse du propriétaire de l'entreprise

We sincerely appreciate your feedback. It means a lot to us. Best regards, Customer Service

10

Great customer support, products and prices

I contacted GeT Cameras to help out with selecting the best camera and lens solution for me. They provided great support. I ordered with express and received the products 2 days later :)

  • Would you recommend us? Yes
anonymous
10

Score: 10

Excellent support for very specific technical questions. Great thanks to Fabiënne van der Made!

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Wir haben sehr gute Untersutzung bei der Auswahl der richtigen Kameras fur unsere Implementierung bekommen.

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

The service was excellent !!

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Got the camera up and running in Python in half a day - great support!

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Goede prijs/kwaliteit. Vlotte levering.

  • Aanbevelen? Ja
anoniem ,
10

Score: 10

Great Cameras!

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Excellent support, fast delivery, reasonable price we are still working on cameras integration but in this phase everything is ok and we are satisfied

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

The cameras arrived quickly and the technical support was excellent!

  • Would you recommend us? Yes
anonymous ,

Company details

57 Philitelaan

Eindhoven 5617 AK

0031408514838

[email protected]

www.va-imaging.com

À propos de VA Imaging

VA Imaging fournit des produits d’imagerie conçus pour être intégrés à vos machines et projets innovants. Notre objectif ne se limite pas à l’innovation en soi, mais vise à proposer des solutions de vision industrielle qui vous permettent d’exprimer votre créativité de manière révolutionnaire. Avec VA Imaging, votre innovation prend une forme concrète dans le monde de la Vision & Automation Imaging. Nous sommes fiers d'offrir des caméras de vision industrielle, des objectifs, des éclairages et des accessoires personnalisables, même pour des commandes de petite envergure. Cela garantit que chaque projet, quelle que soit sa taille, bénéficie d’une approche sur mesure. Cette flexibilité permet à nos clients d’expérimenter et d’innover dans leur domaine, en s’appuyant sur les produits VA Imaging comme base pour leurs projets créatifs en vision industrielle. VA Imaging s’engage à être votre partenaire dans la création de l’avenir, en transformant vos idées créatives en applications de vision industrielle pratiques et innovantes. Le siège social et centre de distribution de VA Imaging est situé au cœur de Brainport Eindhoven, aux Pays-Bas. Avec des bureaux de vente à Londres (Royaume-Uni), Aix-la-Chapelle (Allemagne), Lille (France) et Charlotte, NC (États-Unis), nous couvrons les marchés européens et nord-américains.

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