Filters

10

Score: 10

Profesional offering and pre-sales support. Delivery according to agreed conditions and timing. I'll also use this seller in a future.

  • Would you recommend us? Yes
10

Score: 10

Good pricing and good support

  • Would you recommend us? Yes
10

Score: 10

Great service, quick and clear responses.

  • Would you recommend us? Yes
10

Score: 10

Very good service

  • Would you recommend us? Yes
8

Score: 8

Sehr Guten Produkte un auch einen schnell und hilfreich KundenService. Die Lieferung war ein bischen langsam, und der liefertermin war ungenau ( sehr gross zeitbereich 0-3 wochen)

  • Would you recommend us? Yes
10

Score: 10

good service answered all my questions

  • Would you recommend us? Yes
10

Score: 10

Mooi bedrijf, fijn om er samen mee te werken!

  • Aanbevelen? Ja
10

Score: 10

Schnelle Lieferung, gute Qualität

  • Would you recommend us? Yes
10

Score: 10

Top producten voor een scherpe prijs!

  • Aanbevelen? Ja
10

Score: 10

Very good experience, thank you!

  • Would you recommend us? Yes
6

Score: 6

We ordered some cables. They were decent cables, but the extra fee added for processing seemed excessive for a small item like cables.

  • Would you recommend us? Yes
8

Score: 8

fast delivery even without paying the speed premium

  • Would you recommend us? Yes
10

Score: 10

Goede service, testset op maat samengesteld en snel geleverd.

  • Aanbevelen? Ja
8

Score: 8

snelle levering

  • Aanbevelen? Ja
10

Score: 10

High value for money, fast delivery.

  • Would you recommend us? Yes
10

Score: 10

Good delivery times and fine support

  • Would you recommend us? Yes
10

Score: 10

Delivery of the industrial camera was very quick, providing that you pay the express tax. Excellent communication and service.

  • Would you recommend us? Yes
10

Score: 10

Prompt responses to our many questions. A good selection of cameras despite shortages elsewhere in the industry and we have been able to specify some of these cameras to keep projects moving forward. We continue to buy from Get-Cameras regularly.

  • Would you recommend us? Yes
10

Score: 10

Fijn contact met klantvriendelijkheid

  • Aanbevelen? Ja
2

Score: 2

The camera I bought didn't have the features described in the manual. The support said there was a mistake in the manual... That was really bad, had to make a return.

  • Would you recommend us? No
10

Score: 10

Thank you for assisting in this crisis, your action is appreciated.

  • Would you recommend us? Yes
10

Score: 10

Fast delivery, good support.

  • Would you recommend us? Yes
10

Score: 10

Goede service. Camera met aangepaste behuizing ko

  • Aanbevelen? Ja
4

Score: 4

When purchasing the camera I checked that the software supports Linux, and was told that was the case. I explained that I was looking the the highest possible frame rate, and Gabriella was very helpful - we selected a unit that would be capable of capturing frames at over 800FPS in my application. Unfortunately it turns out that the Galaxy Viewer tool, when running in Linux, lacks a plugin that is required for capturing sequential frames - there is only a button one can click to capture a single frame manually - next to useless in a machine vision context. I got in touch with Gabriella, who sold me the camera, and Timo in technical support, and they advised that the only solution is to write my own software around the Python or C++ SDK. They directed me to some Python examples, but they are naiively contrived and can only read data up to around 5FPS, even on my powerful computer, and after I optimised the code a bit. I also looked at the Aravis framework, which was able to successfully test the camera at 800FPS, but it still requires some custom software to to actually capture frames to disk. I bought this camera to validate the operation of a mechanical device for my customer. I am an electronic engineer and product design consultant, not a professional software engineer. I can write some C and some Python, but it's not my main business and it usually takes me a while. Unfortunately I don't have the time in this project for custom software development, so I have had to drop the imaging part of the project entirely. The camera is now a £600 white elephant in the corner of my lab. Less than two weeks after purchase I asked about a return for refund, and was advised that it would not be possible. Hopefully when I have some time I will be able to write some code to use the camera. I would advise other Linux users to avoid the Daheng cameras. There are other cameras on the market that are UVC compliant, and plug directly into the Video4Linux system without any drivers. I should have bought one of them, but it would have taken over a month to arrive so I took the chance on the Genicam protocol. I suggest you tell prospective customers that need Linux support that your cameras don't have it, and they need to have the resources to write their own software around the Aravis libraries. They seem to be the best developed. Cheers Jeff

  • Would you recommend us? No
10

Score: 10

Good Communication and Customer Service

  • Would you recommend us? Yes

Company details

57 Philitelaan

Eindhoven 5617 AK

0031408514838

[email protected]

À propos de VA Imaging

VA Imaging fournit des produits d’imagerie conçus pour être intégrés à vos machines et projets innovants. Notre objectif ne se limite pas à l’innovation en soi, mais vise à proposer des solutions de vision industrielle qui vous permettent d’exprimer votre créativité de manière révolutionnaire. Avec VA Imaging, votre innovation prend une forme concrète dans le monde de la Vision & Automation Imaging. Nous sommes fiers d'offrir des caméras de vision industrielle, des objectifs, des éclairages et des accessoires personnalisables, même pour des commandes de petite envergure. Cela garantit que chaque projet, quelle que soit sa taille, bénéficie d’une approche sur mesure. Cette flexibilité permet à nos clients d’expérimenter et d’innover dans leur domaine, en s’appuyant sur les produits VA Imaging comme base pour leurs projets créatifs en vision industrielle. VA Imaging s’engage à être votre partenaire dans la création de l’avenir, en transformant vos idées créatives en applications de vision industrielle pratiques et innovantes. Le siège social et centre de distribution de VA Imaging est situé au cœur de Brainport Eindhoven, aux Pays-Bas. Avec des bureaux de vente à Londres (Royaume-Uni), Aix-la-Chapelle (Allemagne), Lille (France) et Charlotte, NC (États-Unis), nous couvrons les marchés européens et nord-américains.

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