Filters

10

Brilliant service!

Quick and efficient service!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Ho Wood
  • What can our Escentia Team do to enhance your experience with us? N/A
10

A rarely encountered, special customer service experience

I asked whether Escentia kept a particular essential oil in stock. The detailed, considered and knowledgeable response was greatly appreciated I have saved this response which amounted to a valuable mine of information. Far from having to read yet another the sadly expected 'yes/no' generic reply to a stock query, Escentia provided detailed factual details with related considerations. A heartwarming, learning experience. Thank you.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

I’m thoroughly impressed by Escentia’s excellent product quality and effective customer support.

I’m super thrilled with the exceptional quality, affordability and outstanding customer service. Escentia earned a loyal customer in me, 5 stars without hesitation!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

EXCELLENCE in motion!

Right from the very first time I dealt with Escentia, the extremely good service from every single staff member struck me ... and that excellence applies to their products as well. I can only say thank you so much ... it is such a pleasure dealing with you!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. CDS & DMSO
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Opening Pandora's box, shopping at a health "Spa"

Well firstly your products are fabulous so I want all of them. Escentia is just a cut above the rest, I feel so taken care of when I make a purchase. The Escentia team seems so confident of your product and are very helpful, not because I would love to win but it's true for example, if I have any queries, rest assured I get a phone call the next day at the latest. Escentia staff appear dedicated and informed. There is something about escentia oils that gives me a sence of satisfaction. I get excited when I shop at Escentia. Thank you for making all my purchases a special experience.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. No
  • What can our Escentia Team do to enhance your experience with us? Assist when using Pudo, by placing packages in lockers. I live in the West Coast
10

Absolutely excellent and very efficient

Ordering system is accurate and feedback is prompt

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Magnesium oil
  • What can our Escentia Team do to enhance your experience with us? More healing videos and recipes
10

Outstanding service from all divisions and personnel at

Each department has demonstrated exceptional professionalism, efficiency, and dedication. The team members are not only knowledgeable but also went above and beyond to ensure a smooth and pleasant experience. I am extremely satisfied with the service and will not hesitate to recommend your company to others.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

A team dedicated to good service!

Responsive, professional, going out of your way to assist. A pleasure really!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
9

Excellent

Escentia Oils has been an incredible source for high-quality essential oils! Their range is impressive, and every product I've ordered arrives quickly and beautifully packaged.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

very good service

Have been ordering from Escentia for a few years and always have had good service.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Excellent

The last time we dealt with Escentia the experience was excellent. No reservation to call again for a repeat sales. The first response is revoked without reservation, you were confused with one supplier whose name closely resembles yours.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

ESCENTIA gives you the personal touch.

I have been buying from ESCENTIA ever since the owner, Roy opened up his business and was selling to and visiting clients personally. I learnt so much from Roy back in the day, starting up my aromatherapy business. Although the business has grown exponentially, you can still experience the personal touch, caring and excellent service when placing an order or requiring information on certain products.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Always excellent

Always keep you updated on what's happening to your order. Love the fact that the carrier oils are now in glass.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

The service is excellent and the receptionist is superb. Order are attended in prompt response.

The service is excellent at all times. You dispatch consignment on time. The sales department and front lady (receptionist) are taking care of the customers.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N
  • What can our Escentia Team do to enhance your experience with us? N
10

Best essential oils supplier in South Africa

I have been buying essential oils from Escentia consistently and regularly for more than 24 years now and they have the best oils and service in the industry. I also refer all my students from the CAMS Institute to them and never in 24 year had any complaints. Roy and his team are amazing and I highly recommend Escentia for all your essential oils needs. Keep us the great work!!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? You amazing already :)
10

Fantastic! Chanel and her team are on the ball.

Very happy with the service.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Excellent, fast service and helpful staff.

The staff are very knowledgeable on the products and could answer all my questions. I received my order within two days. All items were packed securely and good quality.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Aloevera gel
  • What can our Escentia Team do to enhance your experience with us? It would be nice to have a booklet of all your products and how to use them.
10

On stop shop for all natural health supplies

Good response time, all items ordered were in stock.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Botanicals, teas, dry flowers for bath products
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Easy process to order and good customer service.

I love the quality and packaging care of your products. Best and easy service.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. More absolutes
  • What can our Escentia Team do to enhance your experience with us? N/A
9

Very happy with the quality of products.

I have been with Escentia since 1997 and have had excellent service.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Sustainable Palm oil
  • What can our Escentia Team do to enhance your experience with us? N/A
1

Concerned

Namaste With concern I look at your marketing campaign I don't understand why you have put the muladhara, base chakra on top and the sahasrara crown chakra at the bottom is out of alignment and destabilises the flow of energy in the body system. This use of colour, imagery, chakras reinforces devolution, the flow of energy from the spiritual to the worldly. No where in Sanathan Dharma texts, teachings of Brahma, Vishnu, Shiva, Avatars, Gurus, masters, Yogis, any of the spiritual traditions and lineages, great teachers, Shankar Acharya, Patanjali, show the chakras as inverted . Whether you are aware of this or not please consider before positioning the chakras like this to promote the worldly dominance over the spiritual . The natural flow of evolution for all beings is to return to Source. To evolve and raise ones vibration and frequency. Images, colours, symbols are very powerful tools to dominate the subconscious and subliminally create mass programming. Please contemplate , What is your intention for doing this? What are you actually promoting? Why are you positioning the chakras and their spiritual teachings to promote the dominance of the worldly over the spiritual? Kind regards Sjarn Mansoor

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Awareness
  • What can our Escentia Team do to enhance your experience with us? I would like to support your company , but Im having a rethink on this.
10

Best supplier of essential oils ⭐⭐⭐⭐⭐

Best supplier of essential oils. Love the teams positive attitude in promoting these products. Been with them for over 15 years.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Wonderful

Incredible

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Can't think of anything
  • What can our Escentia Team do to enhance your experience with us? Nothing
7

Amazing

Cherry on to of my cake. The best, mistakes are spotted and rectified for your satisfaction. I would like Escentia to have a look at producing Coffee Oil, this is the only product short for hair growth oils. Nonetheless I am happy.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Coffee Bean Oil
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Very quick,very helpfull,amazing customer service,great products.

Always very friendly Always very efficient Fantastic products that I trust and I can easily recommend to other clients.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? Alreay great.

Company details

154 President Brand Road

Rynfield 1501

(011) 425 3281

[email protected]

About Escentia

At Escentia, our journey started with a simple dream and a profound love for the natural energy of plants. Founded in 1994, we set out to provide exceptional essential oils, carrier oils, and related products. Over the years, our product selection has expanded significantly, now boasting one of Africa's most extensive collections of essential oils. We're committed to sourcing and bottling only the purest oils available globally. Our range continues to evolve to meet diverse individual preferences, offering pure essential oils, organic options, standard varieties, and carrier oils. Our knowledgeable team is dedicated to answering your queries and empowering you to explore the world of aromatherapy confidently. Reach out to us today, and let us guide you towards enhancing your well-being in your hands.

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