Staff always extremely helpful, attend to orders quickly and are just lovely folk.

Escentia has set a new benchmark in the industry with their unprecedented level of service and top-tier products. From the moment I engaged with their team, I was met with friendly, knowledgeable staff who genuinely care about their customers. Their commitment to excellence is evident in every interaction. The quality of their products is simply unmatched. It’s clear that Escentia prioritises both innovation and customer satisfaction, ensuring that every purchase is worth the investment. What truly sets them apart is their seamless service experience. They go above and beyond to ensure clients receive not only the best products but also personalised support. Finding a company that delivers both quality and care is rare, and Escentia does just that. Highly recommended to anyone looking for excellence without compromise!

I love the products and easy ordering system. I'd prefer if I could pay via pay gate but that's the only negative thing to say

I find it an absolute joyous event whenever I need to order my products. The sales team, accounts team, picking and packing teams as well as Roy delivering, are all always friendly, happy to share advice to assist and have the passion and belief of the natural energy of plants deeply ingrained in their hearts. Their new, off grid facility and farm adds yet another reason to purchase from Escentia, as their love and respect of earth’s needs. I am always responded to efficiently regarding any inquiries I email. Due to my hearing impairment, I usually communicate via email as my speech impairment makes it difficult for anyone to understand me. Absolutely the most caring, passionate company I have ever had the pleasure interacting with. World class products and Escentian passion makes Escentia the only company to buy from.

Always available to chat and help. There is wide variety of products available at competitive prices. By the way, I have to click the terms and conditions but I AM NOT A FORMER EMPLOYEE ETC.

Good quality and a large different fragrance and essential oils to choose from. I always find what I need.

I have been a customer for many years and have always received exceptional service and a well-priced product.

Except for one time, the products always arrived in good condition

I can't recommend Escentia carrier oil enough. Just wonderful.

A pleasure to do business with them

Always had great service, backed by knowledge of a quality ingredient with timeous delivery

I have been buying from escentia for the last 8 years or so and always had incredible service, delivery and support. Their products are excellent quality and great packaging. I highly recommend them.

We have consistently received outstanding service from Escentia. Your professionalism, reliability, and commitment to quality have greatly contributed to our success.

Always responsive, always willing to assist & great communication.

Escentia's website and ordering platform are user-friendly. Once an order is placed, delivery is quick and efficient, and I have never received a damaged product. Great service, knowledgeable and friendly staff, and overall, a company I love doing business with.

I am always thrilled with my Essencia products. They are top quality and Essencia always have the hard-to-find oils. ⭐️⭐️⭐️⭐️⭐️ from me!

Love the products and then the service is also great

Speedy response on every order

I've been using Escentia for years and have never had any problems. Quick, efficient, and quality products.

I have been a customer since 1999 and Escentias product quality has always been excellent. As a family business they have kept their vision. The product range is exceptional.

smooth ordering process, good terms and conditions happy with the partnership

you always get the best products and amazing customer service from Escentia. highly recommend them

Items are packed very well and I love the paper you are using in the boxes, it is different to the others in the market. I also like the information on the products and the recipes you share.

The oils are great and not overpriced. The service is excellent, efficient and orders are fulfilled without delay. I have been a firm Escentia fan for several years. Thank you Escentia team!

Using their products for over 20 years