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Reliable, consistent, properly priced, excellent customer care

My first order was in 2011 when I first opened my business. I have received nothing but excellent customer care and quality products since. Thank you Escentia Team for being part of my journey to success - couldn't have done it without you! Will continue my journey with you always. With love and frankincense, Katie Rose, African Apothecary (Zimbabwe).

Is there a product you would like us to stock? If yes, please mention the product.

more resins!

What can our Escentia Team do to enhance your experience with us?

N/A

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30 May 2025

Katie

Harare

Great customer experience and quality products

I have been using Escentia products for around 10 year now. I have always been satisfied with the service - the staff are friendly and efficient, and the products are of very good quality.

Is there a product you would like us to stock? If yes, please mention the product.

Magnesium oil

What can our Escentia Team do to enhance your experience with us?

N/A

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31 March 2025

Jasmine

Modderfontein

Excellent service and amazing product range!

I have been dealing with this company for years and they are great people. Their selection of products is fantastic!

Is there a product you would like us to stock? If yes, please mention the product.

castor oil

What can our Escentia Team do to enhance your experience with us?

send us a rep now and again.

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6 March 2025

Byron

Johannesburg

Great supplier!

Always willing to help and to make a plan where required.

Is there a product you would like us to stock? If yes, please mention the product.

Batana oil

What can our Escentia Team do to enhance your experience with us?

N/A

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6 March 2025

Your Friend in Need Health shop in Centurion, Sout

Centurion

Disregard

The only reason I am writing this review is because I keep being nagged repeatedly by Escentia to review their products. A long time ago now I purchased …amongst many other items…a tub of Escentia cream base. The smell was rancid to say the least. It left a lingering smell like rancid butter on my arm. Awful. I sent an email with regard to the issue and was told Shane would assist me… no apology, no offer to resolve the issue, no offer to return the item…I never heard another word, just brushed off… the cream base went onto the compost heap and I have no interest in purchasing any Escentia products in the future, would rather support a company that does care. I am a qualified aromatherapist and was purchasing large amounts of products at the time and took by business elsewhere.

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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6 March 2025

Jeannie

Port Elizabeth

My products were delivered a day earlier

I love that you keep to delivery times promised.

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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4 March 2025

Vuyelwa

Pretoria

Fan for life!!

Tip-top quality essential oils, bases and raw ingredients and excellent service 8 years in a row! Definitely my preferred supplier.

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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4 March 2025

Tertia Human

Garsfontein, PTA East

Fabulous

I have been an Escentia client since they opened what must be 20-odd years ago. A family-oriented business that always went the extra mile for even a small business client like me. :)

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

Just continue doing what you do...

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3 March 2025

Charmaine

Pretoria/Now Cape Town

Escentia is incredible!

Pleasant treat dealing with the Escentia team. Always such incredible people and products. Thank you Escentia ♥️

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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3 March 2025

Taylor sked

Benoni

Good quality product.

Good product. Fast delivery and friendly service.

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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3 March 2025

Rochelle Fourie

Hermanus

Always a pleasure with wonderful efficient staff!

No task is too big or too small with the wonderful staff at Escentia. I feel like I belong and they’re family. The staff go out of their way to assist! Their range of products is outstanding - my one stop shop!

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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3 March 2025

Aileen

Jhb

Marvelous

quality is guaranteed

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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3 March 2025

James samakande

Harare Zimbabwe

Qaulity products at affordable prices! Friendly and helpful

Amazing products! Speedy delivery and qaulity products!

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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2 March 2025

Rita

Kempton park

Happy with service and great products. Thank you

Great

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

Perfect as it is for me

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2 March 2025

BeadCraft

Vanderbijlpark

Best Service and products

Always fast and efficient service and the products is the best there is.

Is there a product you would like us to stock? If yes, please mention the product.

mushroom extract/powders for use in creams and ointments

What can our Escentia Team do to enhance your experience with us?

N/A

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24 February 2025

Connie Boshoff

Musina

Great communication, terrific products, fabulous service.

Whenever I have had a question or query about products,I have had a reply within 24 hours and sometimes sooner. The inevitable increases that are part of doing business, are thankfully, on the conservative side. Delivery is always done in the shortest possible time. So Thank you

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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23 February 2025

Philippa

Johannesburg

Good

Good response and service

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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23 February 2025

Muneera

White River 1240

Friendly and professional

Very efficient service and fast delivery. Love the selection of oils etc

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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23 February 2025

Janet

Rosetta Kzn

Awesome service and great products

Always a pleasure to order products; fast and reliable and great communication

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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20 February 2025

Conrad

Pretoria

Very satisfying.

I love sourcing from you guys.

Is there a product you would like us to stock? If yes, please mention the product.

Soursop leaves, liquid magnesium

What can our Escentia Team do to enhance your experience with us?

N/A

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20 February 2025

Kudzie

Cape Town

great

Always friendly and helpful

Is there a product you would like us to stock? If yes, please mention the product.

Walnut Oil

What can our Escentia Team do to enhance your experience with us?

N/A

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19 February 2025

Bruce

edenvale

The Best Ever!!

I have to mention Barbara from Escentia - she is just so helpful and a wonder person to work with!! Much appreciated! Thanks

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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19 February 2025

Petro Hendriksz

Hartenbos

Very quick and officiant

It was a lovely experience, looking forward to my next order.

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

N/A

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19 February 2025

Adrie Smal

Potchefstroom

Product and service is excellent

There is possibly room to streamline the ordering process. It is however fast friendly, personal, efficient.

Is there a product you would like us to stock? If yes, please mention the product.

faith drops

What can our Escentia Team do to enhance your experience with us?

there is some backwards and forwards in the ordering process. Possibly because I cannot find all the different product sizes when looking at the website. It could be my lack of experience ......

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19 February 2025

Elisabeth

STUTTERHAIM

I was served well when I ordered my product

I was a good service

Is there a product you would like us to stock? If yes, please mention the product.

N/A

What can our Escentia Team do to enhance your experience with us?

Include corporate gifts when shipping

Beveelt aan

19 February 2025

Patricia

Harare

About Escentia

At Escentia, our journey started with a simple dream and a profound love for the natural energy of plants. Founded in 1994, we set out to provide exceptional essential oils, carrier oils, and related products.

Over the years, our product selection has expanded significantly, now boasting one of Africa's most extensive collections of essential oils. We're committed to sourcing and bottling only the purest oils available globally. Our range continues to evolve to meet diverse individual preferences, offering pure essential oils, organic options, standard varieties, and carrier oils.

Our knowledgeable team is dedicated to answering your queries and empowering you to explore the world of aromatherapy confidently. Reach out to us today, and let us guide you towards enhancing your well-being in your hands.

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website

Phone

E-mail

President Brand Road 154

1501 Rynfield

Branch

E-Commerce, Retail

Specializations

Consumer products, Electronics

Webshops

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