Filters

10

Quality products and excellent service always!

Always friendly and helpful, my one stop shop for all my natural ingredients.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Good Service!

Friendly prompt service.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Polysorbate 20
  • What can our Escentia Team do to enhance your experience with us? N/A
9

Always efficient, excellent service and support from Escentia.

Just took a little while to navigate around your new layout with website. However got there -Always efficient, excellent service and support from Escentia. Thank you

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Simply the Best

Always friendly, helpful and willing to go the extra mile, have always had good experiences dealing with themn

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Best Service

Looking forward to a happy liaison with Escentia. They’ve proven themselves highly effective and helpful throughout the process of (many)enquiries, ordering and delivering

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? Downloadable Pdf file with all the oils you stock’s properties, including contra-indications
10

Very user friendly website and ordering system

All in all great service. Good feedback and communication i.r.o. order Efficient & prompt delivery

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? Not much
10

An absolute pleasure doing business with the Escentia Team

I find the website easy and quick to submit our orders, the response time & order confirmation is very quick and follow up emails with the Proforma/Quote & courier's tracking details are also very quick and I don't need to follow up on where our order is as you have brilliant communication and always keep us in the loop! Your excellent service is always very much appreciated ♥

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Excellent Service

Escentia staff are friendly and efficient. Their products are excellent quality and value for money.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

very efficient

easy ordering fast delivery excellent products

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Fenominal

From my first order in 2017 to my latest it has been pure bliss to work with these well labelled, high quality oils. Apart from the very sleek easily readable labels the product is not diluted down or or rancid composit. Delightfully charming people to work with too.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Always stock Rosewater please. And you have about everything.
  • What can our Escentia Team do to enhance your experience with us? Samples. Even if we have to buy them. And cheaper delivery options
10

A decade of the best service and prices

For more than a decade, I have had only attentive interactions with each purchase. Escentia has brought such joyous smells and delight to my home, myself and my clients; with their quality products. Thank you.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Vanilla Pods
  • What can our Escentia Team do to enhance your experience with us? N/A
10

seamless process and responsive sales team

the process to register and be approved was seamless. i liked the light touch ability to order. the sales person was very responsive and any questions was answered quickly for me to continue with my order. superb experience.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Abyssinian oil
  • What can our Escentia Team do to enhance your experience with us? it was a great experience
10

Excellent service, great staff, awesome products.

We have been purchasing from you for at least 5 years, perhaps longer, I will have to check. The new online ordering is very helpful, and efficient, which makes ordering so much easier. Love your products. Will be sure to ask, should we need assistance. And Henry is really amazing.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
9

Amazing

Every person you talk to , is friendly and get there job done !

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Amazing service and great info

Thank you for your newsletter, i love the info about oils and service is always great!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
9

simplified and quality products

Always good.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. cod liver , olive oil,
  • What can our Escentia Team do to enhance your experience with us? N/A
9

Always a pleasant experience

There is a wide variety of products

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? It would be nice to have more product description and possible benefits
10

Top quality products

Fantastic service and top quality products

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Excellent range and quality

Escentia has a wide range of products to choose from. The quality is excellent. Every order is done fast and efficiently.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

The prompt response, amazing customer service and quality is 10/10

It has been an absolute pleasure dealing with Escentia. The customer service is what's keeping me a loyal customer, also, not forgetting the quality products. my business is quality because of Escentia!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Always superb service, superb online system, superb experience!!

I am a long standing customer of Escentia (decades) and have ALWAYS had extremely pleasant experiences with them. It was good before the online ordering system, and when that got added, it shifted everything to completely another level!! I cannot thank you enough - you guys are my "go-to guys" for essential oils and associated carrier oils and other products. Whenever I have a query about some matter, I always get very focussed attention from Matthew himself and the team, and it really makes me feel just about part of the family - thank you for making my workload lighter! Sandra van Wyk, Earthcrop

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Chia seed carrier oil (if not already there)
  • What can our Escentia Team do to enhance your experience with us? Follow up when out-of-stock items become available. The automated e-mails don't always work.
10

Excellent service

Always helpful, no delays at all and the products are amazing

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Efficient, professional, personal. Well done!

Never had a negative experience, always on the money.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

User-friendly, great communication

Very satisfying, simple, prompt

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Quality products, great service

My experience with Escentia has been nothing but good! Good products at good prices and warm service. Thank you

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Pumpkin Seed oil
  • What can our Escentia Team do to enhance your experience with us? N/A

Company details

154 President Brand Road

Rynfield 1501

(011) 425 3281

[email protected]

About Escentia

At Escentia, our journey started with a simple dream and a profound love for the natural energy of plants. Founded in 1994, we set out to provide exceptional essential oils, carrier oils, and related products. Over the years, our product selection has expanded significantly, now boasting one of Africa's most extensive collections of essential oils. We're committed to sourcing and bottling only the purest oils available globally. Our range continues to evolve to meet diverse individual preferences, offering pure essential oils, organic options, standard varieties, and carrier oils. Our knowledgeable team is dedicated to answering your queries and empowering you to explore the world of aromatherapy confidently. Reach out to us today, and let us guide you towards enhancing your well-being in your hands.

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