English
9.7
101 reviews in the last 12 months
100% recommends your company

Reviews for Getflix

  • Total score 9.7
  • Total number of reviews 101
  • Recommendations 100%
  • Page views 445

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10

Very happy to have the issue resolved.

Good communication, good technical support.

  • Would you recommend us? Yes
Robert , Dublin
10

Great Service - Works great with Google TV devices!

Been using Getflix for over 5 years - It works great. When certain sites block VPN's and DNS proxy services - Getflix is always on top of it with a timely fix!

  • Would you recommend us? Yes
Gizmo , Rocklin
10

11 years of great service

I've been using Getflix for 11 years now. Their Smart DNS and VPN services are excellent, and I use them daily. Issues are rare, but when something does come up, their customer service is quick, courteous, and effective. Just recently, one service stopped working due to changes on the streaming service’s end (not Getflix's fault), and Getflix promptly identified the issue, made the fix, and followed up to confirm everything was working again. I'm a happy long-term customer and recommend Getflix to family and friends when appropriate.

  • Would you recommend us? Yes
Midavalo , New Zealand
10

Great customer service

Never in my interactions with Getflix was I dismissed. They took my complaint seriously and persisted until the problem was solved, Thank you

  • Would you recommend us? Yes
Angelo Scaringi , Melbourne
8

Received great and punctual service

Excellence service

  • Would you recommend us? Yes
Margaret , Sydney
10

Brilliant

I needed to update my catch up TV. The instructions were easy to follow even for a technophobe!

  • Would you recommend us? Yes
Corinna , Almancil
10

Great c9mmunication, fast fix!

As always Getflix support is very responsive and always find a solution.

  • Would you recommend us? Yes
Jeff , Nelson

Response from the business owner

Thanks a ton! 🙌 Always great to hear our support team came through with fast replies and solid solutions — that’s the Getflix way! 😎 We’re here anytime you need us.

10

Long time (satisfied) user

Been a user for a number of years. Possibly because everything has always just worked. Nevertheless, it’s great that when you do reach out, you get a response and feel like your issue is being looked into.

  • Would you recommend us? Yes
Ian , Newcastle Upon Tyne

Response from the business owner

Thank you for being with us all these years — that kind of loyalty speaks volumes! 🙏 We’re so glad things have just worked for you, and even happier to hear that when you do need us, you feel heard and supported. That’s exactly what we aim for. 💬🔍 Always here when you need us!

8

Good

I found Getflix difficult to use. It's probably easier for tech savvy users but I found it difficult and confusing. Once someone else had set it up for me it worked well. Once I no longer needed it and cancelled my subscription it really became annoying as I could not remove the app and popup that took over my laptop. Customer support was quick and eventually very helpful and for that I give them 5 stars. Thanks to Hitomi P I was eventually able to remove the app.

  • Would you recommend us? Yes
Lynn , Brassall

Response from the business owner

Thanks for your honest feedback — and for giving us 5 stars despite the bumps along the way 🙏 We totally understand that setup can feel a bit tricky if you're not tech-savvy, and we really appreciate your patience throughout the process. We're especially glad Hitomi P could step in and get things sorted for you in the end! 😊 If you ever decide to give Getflix another go, we’ll be here to help every step of the way.

9

Great and Fast Service

I had some issues using the vPN on my MAC but everything was resolved by quick and efficient service

  • Would you recommend us? Yes
Terry , Portishead

Response from the business owner

Thanks for the great feedback! 🙌 We're glad we could help get your VPN sorted on your Mac quickly and without any hassle. Quick and efficient — just how support should be! 🍏💻⚡ Appreciate you being with us!

9

Renewal

Great customer service for the infos i was looking for

  • Would you recommend us? Yes
Jean René Dumas , Bur Dubai

Response from the business owner

Thanks for the kind words! 😊 We’re glad our team could help you out with the info you needed during your renewal. Always happy to assist!

10

Fast service and great result

I have had a similar problem a couple of times, 1 email to support and service was fast and prompt with a solution that worked.

  • Would you recommend us? Yes
Chris , Perth

Response from the business owner

Thanks so much for the feedback! 🙏 We're happy to hear that even when issues popped up, one quick email was all it took to get things back on track. That’s exactly the kind of experience we aim to deliver every time! 💬⚡ Glad to have you with us!

10

Excellent quick response with easy instructions which solved the problem

Anthony responded really quickly to my ticket with some clear instructions that I followed and he was then able to solve my problem really quickly.

  • Would you recommend us? Yes
Jo , Angera

Response from the business owner

Thanks a lot for the great feedback! 😊 We’re so glad Anthony could jump in quickly with clear steps and get everything sorted without any hassle. Fast help and simple instructions — that’s what we’re all about! 🛠️💬 We appreciate you taking the time to share your experience!

10

Great customer service

The service is great and lets me access content overseas. The customer service is also prompt to resolve any connection issues

  • Would you recommend us? Yes
Ashish Agrawal , Delhi

Response from the business owner

Thanks so much for the great feedback! 🌍 We’re happy to hear Getflix has helped you access content from overseas with ease, and even more so that our support team has been quick to help when needed. We really appreciate the recommendation — and we’re always here if you need us! 🙌

10

Great Support

The support staff respind quickly & are very helpful. Awsome service.

  • Would you recommend us? Yes
Michelle , Adelaide

Response from the business owner

Thanks a ton for the kind words! 🙏 We're really glad to hear our support team made a great impression — fast replies and helpful service are what we aim for every time. Awesome to have you with us! 😄

10

great clear instructions and help

I was helped quickly and easily

  • Would you recommend us? Yes
Luke , Sydney

Response from the business owner

Thanks so much! 😊 We're glad we could make things quick and easy with clear instructions — just how it should be! Always here if you need anything else.

10

Great effective customer support.

Responded quickly to the issue I raised, kept me updated and provided effective resolution. Thanks.

  • Would you recommend us? Yes
Mike , Auckland

Response from the business owner

Thanks so much for the great feedback! 🙏 We're really glad our team could respond quickly, keep you in the loop, and get things resolved without a hitch. That’s the kind of support we aim for every time! 💬⚡ Appreciate you being with us!

10

Great product and excellent customer service

Been a customer for over 4 years

  • Would you recommend us? Yes
Joe , Toronto

Response from the business owner

Thanks so much for the kind words and for being with us for over 4 years! 🙌 We’re really glad Getflix has delivered both on the product and the support side — that’s exactly what we’re here for. Appreciate you being part of the Getflix family! 💙

10

A US TV channel stopped working for us last week

Getflix support was within minutes and gave me the fix to do that I wouldn't have come up with myself

  • Would you recommend us? Yes
Grant , Christchurch

Response from the business owner

Thanks for the 10/10! ⭐ We're so glad our team could jump in quickly and get that US channel back up for you. Sometimes it just takes the right tweak 🔧 — and we’re always happy to guide you through it. Appreciate you being with us!

10

Excellent

Once again Getflix was prompt in attending to and resolving a streaming issue that I had. Thank you Ben.

  • Would you recommend us? Yes
Ron , Tolga

Response from the business owner

Thanks a lot for the kind words! 🙏 We’re really glad Ben could step in and get things sorted for you so quickly — he’s a legend on the support team! 🛠️📺 Always here to help whenever you need us.

10

Reliable, rapid resolution of any probelms

I've been a member of Getflix for several years and have always been impressed with their app as well as their backup service

  • Would you recommend us? Yes
Jules , Zimbabwe

Response from the business owner

Thanks so much for the 10/10! 🙌 We’re thrilled to hear Getflix has been consistently reliable for you over the years — both on the app side and with our support team. Quick fixes and solid service are what we aim for! 💪 Glad to have you with us!

9

Awesome product and service

I have been using their service for over 5 years and so far they are the best for my use case. The service is so reliable and consistent and quality of the support and speedy response to the issues that I have is awesome. Thank you team. I will continue to use the service and recommend others too

  • Would you recommend us? Yes
Mohan , Melbourne

Response from the business owner

Wow — thank you for the amazing feedback and for sticking with us for over 5 years! 🙏 That kind of loyalty means the world to us. We’re so glad Getflix has been the perfect fit for your needs, and that our support team could keep things smooth when you needed a hand. Your recommendation means everything 💛 and we’re here for you anytime!

10

Has been doing the job continuously

Their support is prompt on resolving issues reported.

  • Would you recommend us? Yes
Chandrashekhar , Bengaluru

Response from the business owner

Thanks a bunch for the feedback! 😊 We're really happy to hear Getflix has been doing its job consistently, and that our support team’s been there when needed. Always just a message away if anything pops up! 💬⚡

10

one step solution

Getflix is one stop solution to unblock all the streaming apps. It would be also great, if you can bring back the VPN app for the Android TV and also Apple TV 4k.

  • Would you recommend us? Yes
Prashant , Lund

Response from the business owner

Thanks for the awesome shoutout! 🙌 We're glad Getflix has been your go-to for unlocking all your favorite streaming apps — exactly what we’re here for! And yes, we hear you loud and clear about the VPN apps for Android TV and Apple TV 4K 📺🍎 — definitely something we’re looking into. Stay tuned, and thanks for the great suggestion!

10

Great and speedy help to get the issue sorted

Very speedy and helpful response to my issue. Managed to get it all sorted and back up and running.

  • Would you recommend us? Yes
Jon , Singapore

Response from the business owner

Thank you for your kind words! We’re so glad to hear that everything is back up and running smoothly. If you ever need assistance again, don't hesitate to reach out. We’re always here to help!

Company details

[email protected]

www.getflix.com

About Getflix

Getflix Full VPN (Virtual Private Network) provides secure and private Internet access to all it’s users. Our Full VPN is a free, optional service for all paid Getflix subscribers.

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