My problem was solved efficiently and very fast. Polite and professional communication.
Hi Eva, Thank you! Wonderful to hear the issue was sorted quickly and that the communication felt professional and polite. We’re always here if you need anything else.
I’ve had a couple of problems (usually my fault!) but they were promptly fixed.
Hi Bill, Appreciate the review! And yes — it usually comes down to one little setting somewhere, but we’re happy to help get things back on track every time. Glad you’re enjoying the service.
Best customer service out there. Always there to help.
Hi Francesc, Thank you! Really happy to hear you’ve had a great experience with the team. We’re always around whenever you need help.
Great
Hi Mike, Thanks for the short but sweet review! Glad everything’s been working well for you.
Getflix is a great addition to any household extending your choice of free streaming or paid streaming from overseas. The price is cheap and includes not only dns resolutions but VPN for other uses. A no bainer decision
Hi Glenn, Really appreciate the great feedback! Happy to hear Getflix has been a solid addition to your streaming setup and that the occasional hiccups have been resolved quickly. Thanks for the recommendation!
The response to my support request was quick and with clear instructions the issue was resolved easy and effectively. Great job!
Today was the first time the response to my request to solve the issue of unable to use the Lifetime keycard for the Getflix Smart DNS & VPN: Lifetime Subscription. I am about to find out if it possible this issue will be solved today.
One of the BEST Smart DNS Services on the planet. Have been using them for years! Recommended!
Hi Danny, Thank you! That’s an awesome compliment, and we really appreciate your long-term support. Glad to hear Getflix has served you well over the years. Thanks for recommending us!
Quick response
Hi Kirsten, Thanks for the review! Great to hear our team got back to you quickly. If you need anything else, just give us a shout.
Great and perfect
Hi Jack, thank you for sharing your kind words! We're thrilled to hear you’ve had such a positive experience with Getflix. Your support truly means a lot to us!
The response is really quick and to the point. I have been using Getflix for more than 6 years now.
Hi Varun, wow—6 years with Getflix! We really appreciate your loyalty and are glad to hear our team has consistently provided quick and helpful support. Thanks for sticking with us!
Product just runs in the background with very little issues. Service is very prompt.
Hi Graham, thank you for your feedback! It’s great to hear that Getflix continues to run smoothly in the background and that our support team has been prompt when needed. We really appreciate your review!
Been using Getflix for over 5 years and never encountered a problem that can't be quickly fixed by the team..
Hi Dave, thank you for the kind words! We’re delighted that Getflix has been reliable for you over the years and that our team could quickly resolve any issues. Your long-term support means a lot!
Good service
Hi George, we really appreciate your positive feedback! It’s wonderful to know that our service has met your expectations. Thanks for taking the time to share your experience!
Always helpful and friendly
Hi Jean, thank you for your review! We’re happy our team could provide helpful and friendly support. Knowing that our approach makes a difference is incredibly rewarding.
The layout was just simple even when it was this I may not have know how to do but because of Rafael's patience to provide an easy to follow process it was just that. EASY!
Hi Seth, thank you for your wonderful feedback! We’re so glad Rafael could make the process easy and clear for you. It’s our goal to make tech support simple and stress-free for everyone.
The above. Prompt response with the information about the issue reported
Hi Tony, we appreciate your kind words! It’s great to hear that our team could respond promptly and provide the information you needed. Thank you for trusting Getflix!
I issued 3 service tickets from Safari on my iPad. Didn’t get any response. Then I requested the service and opened the ticket from Safari on my Mac, got immediate response and issue resolved.
Hi Khaled, thank you for your feedback! We’re glad the issue was resolved quickly once the ticket came through. We’ll look into improving responsiveness across all devices to make your experience smoother in the future.
Turn around time is "Always Quick"
Hi Sri, thank you for your review! We’re delighted to hear that our turnaround time has consistently met your expectations. Your support and feedback mean a lot to us!
Very responsive and professional
Hi John, thank you for your kind words! We’re glad we could assist with your refund smoothly and make your transition easier. We truly appreciate your feedback and support!
Dealing with organization out of my country can be troublesome in terms of the follow up. however, the team member responsed fast and timely to my request and gave a concise action made. Glad i subscribe to Getflix!
Hi Aqib, we’re thrilled to hear that our team could respond promptly despite the distance! Your continued subscription and trust mean a lot to us—thank you for sharing your experience.
Getflix delivers solid performance and dependable support, making it a reliable choice for streaming enthusiasts. While the DNS proxy service doesn’t work flawlessly 100% of the time occasional disruptions can occur the network support team is responsive and proactive, often restoring functionality swiftly. What truly sets Getflix apart is its broad compatibility: the range of streaming platforms it unlocks is both comprehensive and impressive, offering access to a diverse array of content across regions.
Hi Stephen, thank you for such a detailed and thoughtful review! We’re happy to know our service meets your expectations and that you value our broad compatibility and responsive support. Your feedback is very much appreciated!
Usually a fast and effective response
Hi L, thank you for your feedback! We’re glad our support team continues to provide fast and effective responses. Your input motivates us to keep improving.
From time to time I have experienced minor issues with Getflix, but the support has always been fast and effective in resolving them. It's a great product that I have been using for years.
The response from the team is prompt and polite
Hi Peter, thank you for sharing your experience! We’re glad to hear our team has been prompt and courteous in assisting you. Your feedback means a lot!
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