Trustpilot vs. Kiyoh: which platform suits you?
Both platforms help you collect reviews, but there are important differences in approach, pricing and reliability. Discover which platform is the best fit for your webshop.
Feature-by-feature comparison
| Feature |  Kiyoh | ⭐ Trustpilot |
|---|---|---|
| Verified reviews only Kiyoh sends invitations only to real customers | ||
| Google Review Partner | ||
| Google Shopping stars | ||
| Product Reviews | ||
| No uninvited reviews On Trustpilot anyone can post a review | ||
| Price from Trustpilot Business plan | €35/mo | €199/mo |
| Dutch customer service Kiyoh offers personal support in Dutch | ||
| Thuiswinkel Waarborg partner | ||
| Easy Click Module Rate directly in the email | ||
| QR Code reviews | ||
| Reviewsplit (distribute across platforms) | ||
| SmartSurvey API | ||
| AI Answers AI-powered review responses | ||
| No hidden costs Trustpilot charges extra for many features |
Why webshops choose Kiyoh
Verified reviews only
With Kiyoh, only real customers can leave a review. You send invitations yourself after a purchase. On Trustpilot, anyone — including non-customers — can write a review. This makes Kiyoh more reliable for both you and your customers.
Fair pricing, no surprises
Kiyoh starts from €35/month with all core features included. Trustpilot starts at €199/month and charges extra for many features that are standard with Kiyoh. No hidden costs, no upsells.
Personal Dutch support
With Kiyoh you get personal support in Dutch. No chatbots, no queues. Our team in Tilburg is ready to help you. Trustpilot only offers English-language support.
More features, lower costs
Easy Click Module, QR Code reviews, Reviewsplit, SmartSurvey API, AI Answers — features that don't exist on Trustpilot or cost extra. With Kiyoh, everything is included in your plan.
Pricing comparison
Kiyoh offers more value for a fraction of the price.
From €35/mo
- Shop Reviews
- Product Reviews
- Google Stars
- Easy Click Module
- QR Code
- Reviewsplit
- Dutch support
- No hidden costs
From €199/mo
- Shop Reviews
- Product Reviews (extra cost)
- Google Stars
- No Easy Click
- No QR Code
- No Reviewsplit
- English-only support
- Extra costs for features
Ready to switch?
More features, lower price, more reliable reviews. Discover why 1000+ webshops choose Kiyoh.